Pros: Phone Works very well, WAS able to send picture (or video) messages via email
Cons: Could not implement a text message whitelist or blacklist to block out spam, elected to shut the feature off. Stuck in a 2 year contract.
Summary: If you want to get a phone for more than a phone (i.e, sending text and/or picture messages), I cannot currently recommend Verizon. I started to received spam on my phone. I looked through my account settings on-line and talked to customer service. The only two options I had for sending/receiving messages was ON or OFF. Because I hate spam with a passion, and refuse to pay to receive spam, I had it turned OFF.
When my contract is up for renewal, I am thinking of taking my phone number elsewhere.