Pros: excellent service, customer service (both in store and phone)is excellent and reliable phones.
Cons: none
Summary: I would recommend Verizon Wireless over AT&T (Cingular) and Sprint. I have service where these other providers have none and both in store customer service and 800-customer service handles problems right the first time. As I told one AT&T customer service recently (as I have them for my home phone service, ISP and satellite service) as she tried to convince me to switch, you folks may have more towers here in CT, but I have service where you folks don't have service and am treated like a valued customer.