Verizon Wireless User Reviews

Cons: TERRIBLE customer service!!! I signed up for service right after hurricane Rita and had to accept a sub standard phone, which died after several months. They wouldn't replace it, after purchasing another phone (at no discount!)they failed to give me insurance which I had asked for. Upon arriving home I noticed the error and they refused to add it on! After my year is up, I'll not pick up this service again.

Summary: Coverage is ok but customer service is substandard so it's a trade off to what matters most to you.

Cons: many places(like in my house) the phone loses connection

Summary: definitely need to use phone with the antena, orethwise big trouble.

Cons: In my home I have terrible service and I am in the city limits

Summary: Verizon is a great company if they can start matching servicers provided by other local carriers.

Cons: Not all customer service people are fully trained. Can be a pain to get miss information. But you'd get that anywhere I guess.

Summary: It's okay. I've been with them for almost 10 years. Had a few issues but nothing that wasn't resolved

Cons: no Cons

Summary: Verizon is the best wireless service I ever had with Cigular I could not even get service in my own house when I called to complain their customer service did not even care they are the worst in the wireless Cell phone business I would not use their service if it was FREE Verizon is the best

Summary: I wouldn't hesitate to go with Verizon Wirelss. I have had friends complain about the service from Cingular, and the overcharging of Sprint. I can honestly say I have NEVER had a problem with Verizon Wireless

Cons: High plan prices and customer service could be little bit more organized

Summary: I have bee nwith this company for over 5 years. I love the service and any time I have issued they are resolved quickly. The only thing that I do not like is that they have several service centers so when you call them and inquire about a previous issue sometines they cant even get you to the tech you worked with previously.

Cons: Wish they would offer their long term customers more minutes and options.

Summary: over all the service has been fantastic and customer support is right on the mark.

Cons: About $5.00 taxes per month.

Summary: Save your money, get Verizon, or at least check them out.

Cons: When I am at home, there is no service. I would like to be able to use it, when I have to call long distance, from my home. When I am in some areas, that I go to, I don't have service, which in a lot of different areas.

Summary: I would like to see more coverage in the places that I go. Also, I would like to see a better plan that what I have. I am thinking of changing to another company that has came into town in the past few years. My sister has service with another company and she can use her cell phone at my house.