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Virgin Mobile user review



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4.7

Best Prepaid Service

By: B D on Friday, August 15, 2008
From Pisgah NC (United States)
Experience: 5 Years
Pros: Signal coverage, great plans, good customer service

Cons: none

Summary: I have always liked virgin mobile, even though I have been with several other carriers a have always been with vm, their coverage is better than the website shows I live in a no service area or at least that is what the website shows but I can usually pull 1 bar of service and hardly ever drop a call, I really like the customer service out of 10 calls to customer service i may have got one bad one...they have always resolved my problems and if you want to go directly to a live person just mumble in the phone while the operator is talkin after a bout 3 times she will send you to a actual person, I ported my number from a different carrier and was very impressed on how fast it ported, the person doing the port said that it could take 3 to 5 days to port but the number was fully ported in 3 hours, the plans are very good for a prepaid service, it maybe cheaper with a actual contract carrier, but i cant stand being in a contract for 2 years, but i have been with virgin mobile for years and i have been very satisfied...i highly recommend them

5 out of 7 people found this review helpful


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