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Virgin Mobile user review



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4

The Best Pre-Paid

By: Jim M on Thursday, October 05, 2006
From Hooksett NH (United States)
Experience: 3 Years
Pros: Excellent service. I often get VM service where Cingular customers cannot. No surprises on billing. No roaming. Can use anywhere in US to call anywhere in US .. long distance is included. Lots of nice features and cool phones. Easy to use.

Cons: Terms and conditions have changed without advance notice. When they changed Top-Up check to 2 cents after first 2 free checks I think they ticked off a lot of people. They also changed text messaging terms from incoming free/outgoing 10 cents to incoming and outgoing 5 cents each. They did give some notice with this change. Maybe they got the message?

Summary: I like this company for a low use/standby phone. It's excellent for emergency service or to have around for the occassional call. I have the 18 cent plan. I had text messaging shut off. No billing surprises and I like that. With auto-top-up set every 90 days I only need to spend $15 instead of the default $20 every 90. This means I carry and use my cellphone just about everywhere and it ends up costing me $5 per month .. calls and everything included. The phone (K9) cost me $20. Let's see any other company top that.

22 out of 44 people found this review helpful


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