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Virgin Mobile user review



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4.3

Probably the easiest and best pre-paid cell company

By: mike j on Tuesday, August 07, 2007
From raleigh NC (United States)
Experience: 3 Years
Pros: Service, customer service, comprehensibility.

Cons: text messaging plans not quite enough, few phones.

Summary: I have had virgin mobile on and off now for 3 years. Their service is reliable, customer service is friendly (once you actually talk to a real person), and the plans they offer are a nice-straightforward feature. The text messaging packages are lacking, 1000 for incoming and outgoing together is the max, and the available phones seem to disappear more than they appear. I have had verizon wireless, cingular, and am getting ready to possibly switch to sumcom. virgin smashes the majority of its competition in the customer service department, and is a sinch to operate no matter what age or financial demographic you fall into. Virgin mobile is a sure-fit for anyone who needs something to "tie them over" until they move to a major company. It may not work out so well for someone looking for a long-term carrier, or lots of options.

15 out of 35 people found this review helpful


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