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Virgin Mobile User Reviews

Virgin Mobile
3.7
3.4
3.6
3.6

virgin mobile review

Overall Rating:
4.7 out of 5
By: GINA GARRETT on Saturday, January 27, 2007
From: UNION CITY, TN (United States)
Experience: 2 Years
Pros: the least priced pre-paid cell phone around. also you can subscribe to a service plan with no contracts or credit checks!

Cons: coverage area. it's good for where i need it but you would think that you would have service in the martin, tennessee area where there is the university of tennessee at martin.

Summary: i think virgin mobile would be better if you could get service in martin tennessee.

27 out of 54 people found this review helpful

Virgin Mobile

Overall Rating:
4 out of 5
By: Josh Lyon on Thursday, December 28, 2006
From: Port Orange, FL (United States)
Experience: 4 Months
Pros: Good plans for both talking and texting
Very flexible
Good selection of stuff for download at fair prices
No roaming

Cons: Reception is o.k. but could be better

Summary: I like this because of the plans. They give you a good deal of minutes for the price and they're so many different plans and options to chose from. I have the $35 a month plan that gives 300 anytime and 1000 night/weekend minutes. They even have plans for texting, like the $5 a month deal which gives you 200 texts. Or you can do it by the text for 5 cents each. Plus, if you don't like the plan you're on, you can switch at any time. Another good thing is there are no roaming charges, on matter where you are. I get decent reception in my area but it could be better. Overall, Virgin Mobile is an excellent service provider and I will stick with them for the long run.

24 out of 49 people found this review helpful

kyocera oyster fliphone

Overall Rating:
4.3 out of 5
By: walter dumas on Wednesday, December 06, 2006
From: tacoma, WA (United States)
Experience: 12 Months
Pros: the pros of this device,is a big full color screen,real music ringtones,two way speaker phones,great downloads and ease of phone buttons.

Cons: the cons of this ,is the two games are not great,theres no digital camera,and theres no style.only comes in two colors black,or white.

Summary: over all,the phone can be great,for the young and hip,who are starting out,with there first prepaid phone.and despite the flaws,its a great piece,and not big or bulky like most phones.

35 out of 56 people found this review helpful

It's Ok

Overall Rating:
2 out of 5
By: Lesa Hatley on Monday, October 30, 2006
From: Lakewood, WA (United States)
Experience: 2 Weeks
Pros: Only have to top up every 90 days, got a special on the first cards

Cons: Few ringtones on the phone, additional tones expensive

Summary: For someone that has to use pre paid cell phone service, this one is not too bad. But there are few ringtones on the phone and the additional ones are expensive. The reception on the phone it's self is so so.

28 out of 49 people found this review helpful

The Best Pre-Paid

Overall Rating:
4 out of 5
By: Jim M on Thursday, October 05, 2006
From: Hooksett, NH (United States)
Experience: 3 Years
Pros: Excellent service. I often get VM service where Cingular customers cannot. No surprises on billing. No roaming. Can use anywhere in US to call anywhere in US .. long distance is included. Lots of nice features and cool phones. Easy to use.

Cons: Terms and conditions have changed without advance notice. When they changed Top-Up check to 2 cents after first 2 free checks I think they ticked off a lot of people. They also changed text messaging terms from incoming free/outgoing 10 cents to incoming and outgoing 5 cents each. They did give some notice with this change. Maybe they got the message?

Summary: I like this company for a low use/standby phone. It's excellent for emergency service or to have around for the occassional call. I have the 18 cent plan. I had text messaging shut off. No billing surprises and I like that. With auto-top-up set every 90 days I only need to spend $15 instead of the default $20 every 90. This means I carry and use my cellphone just about everywhere and it ends up costing me $5 per month .. calls and everything included. The phone (K9) cost me $20. Let's see any other company top that.

22 out of 44 people found this review helpful

It is not only for youngsters.

Overall Rating:
4.3 out of 5
By: chikako konohana on Thursday, October 05, 2006
From: fremont, CA (United States)
Experience: 1 Years
Pros: It is pre-paid and no surprise of billing later.
The balance never expires.

Cons: It has quarterly minimum re-charge amount requirement depending on your usage.

Summary: This is the best and economical service for people who use cell phone for emergency purpose, which is me. The lowest re-charge requirement is $15 every quarter. Even with this low requirement, I keep accumulating the balance but it is okay since the amount won't expire unless I use it. Besides, I might use that much once emergency happens. With just $5/month, I can buy assuarance. I believe it is also good for young people who are on budget. They know how much spending beforehand and it is re-chargeable right away at one-finger tip if necessary. The more they use in a day, the better rate they get. They sometimes run promotions such as sweepstakes, earning re-charge amount by completing survey etc. I am glad that I find this carrier.

23 out of 38 people found this review helpful

By-the-Minute Good for Small Talkers

Overall Rating:
3.7 out of 5
By: James Marshall on Wednesday, October 04, 2006
From: College Park, MD (United States)
Experience: 9 Months
Pros: Availability of a by-the-minute plan allows greater control over costs; generally good coverage in my experience; monthly plans also available

Cons: Cost per minute is typically higher than with a more standard monthly plan; pre-paid; must add $20 to your account every 3 months even if you have money in it already

Summary: I chose Virgin Mobile based on my parents' recommendation. I wanted a cell phone primarily for emergency use and didn't want to be locked into a monthly plan, which would cost a lot more than the time I intended to use. My parents wanted the same thing, so they looked around and decided on Virgin Mobile's by-the-minute option. I also joined with the same option, and it's been a good service for all of us.

The drawback is having to add money to your account every 3 months even though you have money in it. But that's how they keep your service active, and it's only $20 at a time, so it can cost as little as $80 a year to have a cell phone (the phone itself is extra, of course). For small talkers, I think monthly plans would have a hard time matching this.

21 out of 37 people found this review helpful

Just Pay as You Go and Be Done With It!

Overall Rating:
4.7 out of 5
By: Maryanne Vaicunas on Friday, September 22, 2006
From: Fuquay Varina, NC (United States)
Experience: 2 Years
Pros: You decide the dollar amount, no monthly bills in the mail, no contracts, you choose the service you want, and so much more!

Cons: Head's up-during activation, you'll be asked to pick a vKey(6-digit pass code)to ensure privacy. You'll need to enter this pass code to access your account.Be sure to keep this number-you can't access you account without it.

Summary: Just Pay as You Go, and That's It!

18 out of 31 people found this review helpful

VIrgin Mobile

Overall Rating:
5 out of 5
By: Mary Early on Wednesday, September 20, 2006
From: Martinsburg, WV (United States)
Experience: 8 Months
Pros: Pay as you go, no credit check, no down payment, no activation fee, still get all features as post pay phone including options of monthly plans deducted from your credit/debit card.

Cons: Service not always available in mountainous regions, but that may be due to the type of phone. So far I have had excellent coverage most places I go.

Summary: I would highly recommend this company. The customer service is excellent, and adding money to the plan is easy. I've had pre-pay service with another company, but this is MUCH better.

14 out of 26 people found this review helpful

Okay service, but there are better alternatives

Overall Rating:
2 out of 5
By: Jonathan Pusar on Tuesday, September 12, 2006
From: Brooklyn, NY (United States)
Experience: 4 Years
Pros: Relativally cheap phones
Decent Pricing plan
Bonus minutes every once in awhile

Cons: There are better values for prepaid over the years
Service is spotty in NYC
Having to pay 10 cents a day just to brose their store.

Summary: I'll cut to the chase: Years ago when I got the VM, the pricing was excelent, and it was the only phone service that allowed you 3 months to top it up without spending $60+ a shot.

Now, TMobile and Co. has stepped uo their game by offering 1yr to top up after reaching a certain statice, and still no Weekend specials. Plus spotty service, etc. Just not worth it.

The only reason I still have it is because my phone is not broken.

23 out of 37 people found this review helpful


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Krave-ZN4KF900-PradaQ-11Matrix-C740SGH-A637StormC610SCH-u430 BlackMOTO-ACTV-W450 OrangeMOTO-ACTV-W450 YellowRhythm-AX585 WhiteRhythm-AX585 BlackG1w580i Red5800-XpressMusic BlueChocolate-3-VX8560 Blue

Latest winner

October 6, 2008 - Cogratulations to Omar Flores of TX.  He is our week 17 winner of a brand new Motorola Q9m.  "It feels good to know i won, I really did not expect for me to win, it came of great shock to me, thank you phonedog.com for the awesome phone!"
Don't forget to enter »

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