Pros: good keyboard (when keys don't stick), extended battery, easy Bluetooth sync, pictures
Cons: everything....keys stick, delays in all applications, difficult navigation of everything, text message organization, just a lot.
Summary: Hopefully I just received a random broken phone, but this phone was horrible. Turned it back in within 20 days. Everything froze, the h and m keys don't work on text, bluetooth connection would just drop, no direct camera key, email set up was impossible, backlight was never the same each time (no matter what setting you have it on), missed calls like crazy, horrible static during calls. Good thing was the battery (extended) lasts forever. Good speakerphone (just not on receiving end of convo).