Pros: Size and feel are good. There are more features available on this phone than I will ever use.
Cons: BIGGEST ISSUE: The ear speaker (not speaker-phone speaker) after some use starts to slowly fade to the point that you can barely hear who you are talking to. I have to send it in for repairs all the time so they can clean the contacts. It works well when I get it back, but after a few weeks... here we go again. What an inconvenience!!!
The charger connection is poor. I sometimes have to wiggle the plug until I see the display light up to confirm connection.
Summary: This phone could be a good phone if the problems were addressed by Motorola. Their customer support sucks. The 1 year warranty on the phone covers repairs, but they (the factory nor the carrier) won't REPLACE it even though it is always in for the same issue! The phone was NOT FREE when I got it. It's a lemon, and because of the way they handle the problem issues, Motorola will never have a place by my side ever again once it has been replaced. Six more months, they're outta here!
