Pros: Battery life is outstanding, sound quality, reception and size.
Cons: People thinking it's something it's not.
Summary: I've had my w385 for 6 months now and it still strikes me as an amazing deal for people who use their phones for one thing, a phone. I can't comment on texting ~ I've never done it. Same for the camera, the lenses is covered by my phone cover. What I can comment on is that this phone STILL goes for a week plus between charges (best was 13 days when new). Obviously, you need to condition a battery to get the best use from it.
The sound quality is FAR superior to that of any other phone I've used.. at least until you use wired headsets (never owned or used bluetooth anything, so no comment there). I bought the Motorolla wired headset for this phone and tossed it in a drawer, never to be seen again. The thing was worthless.... but that's fine, it was just one more thing to try and take care of and I certainly don't miss it.
The keys have a fantastic tactile feel to them, again much better than the other phones I've been subjected to.
The display is quite a bit below the "average" of other phones out there, but it displays the numbers I'm dialing just fine and that's all I use it for.
Out here in Wyoming we get some poor cell coverage. Where my previous phones would be at a loss for signal (and the backup phone still is), the W385 just keeps hanging on. I'm constantly amazed at just where I'm able to find signal with this phone.
And finally, the durability. My phone lives in a pants pocket through rough environments (I'm constantly under a building, or tossing screws/nails/tools in the pocket with the phone and climbing a ladder, etc...), environments that have caused the death and mutilation of a large number of other phones. This was bad enough that I almost chose the Casio GZone, but I didn't want a brick in my pocket. This phone is very well built, handles abuse better than most and still looks fairly good at the end of it all.
If you want just a PHONE, then you'd be hard pressed to do better than the W385. If you need a toy to play with, then it's going to be a disappointment.