Pros: Numbers keypad easier to see and use than many cell phones, but....
Cons: Lousy software and menus. User manual that comes with phone is worthless. Only one external jack, the mini usb. Too easy to hit the wrong menu button.
Summary: Like most people, the cell phone offerings on the low price end of our providers cell plan did not offer much. The W385 was one of the better phones offered, which says very little for the others. The W385 cell phone menu sucks, and the user manual didn't even make good shredded paper cat litter. Motorola spent more time on the safety and legal information booklet than the user manual. The lawyers won the booklet budget, the tech writers lost. Shame on Motorola. I hated programming this phone so much, I bought the PhoneTools software on ePay really cheap with the mini USB cable to plug it into the PC and set up the phone book and other options. The thing that really bugs me, is this was one of the better choices from our cell phone provider. The other low cost phones offered weren't worth skipping across a pond. Did I mention the W385 user guide, manual, and menu really suck. Hear that Motorola....