Cell phones > Expert reviews > HTC Shadow

HTC Shadow Review - Usability & Performance

HTC Shadow
Published on 2/26/2008
By: Noah Kravitz, Senior Editor, Consumer Products and Services
 Stay updated with our rss feeds on these topics
 
Editor Rating: 4.5
5 
4 
T-Mobile and HTC deserve a lot of credit for the work they did customizing Shadow’s user interface.  Windows Mobile 6 is something of a beast to behold, and Shadow’s top-level UI all but masks it from the average user’s view.  The Shadow home screen features a vertical row of icons down the left side - scrolling through them gets you just about everywhere you’d want to go on the phone, from messaging options to WiFi and Bluetooth connectivity management.  Configuring HotSpot access and pairing with Bluetooth devices was a snap with Shadow.

It’s easy to dig down to the standard WinMob menu scheme if you want to (and not all that hard to accidentally wind up there), but Shadow’s custom UI is much easier to use, and this isn’t a power user’s smartphone.  For myFaves, Email/messaging, and Web browsing, the custom menu system will suit most Shadow users just fine.  Though Shadow isn’t as powerful, hardware-wise, as current high-end smartphones, I didn’t encounter any real performance issues while testing it.  Menus were generally responsive and as long as I didn’t try to run more than two or three applications at once, Email, Web browsing, and media playback were all satisfactory.  As with any Windows Mobile handset, I highly recommend ditching IE and downloading Opera Mobile or Mini (or the new Torch Mobile browser) for your Web surfing. 

HTC Shadow keypadShadow performed quite well as a phone, grabbing a good signal and producing loud, clear sounds through both its earpiece and speakerphone.  The handset doesn’t support T-Mobile’s HotSpot@Home calling plans, but is myFaves compatible, and a recent software update adds support for “Audio Postcards,” which so far as I can tell are just MMS messages with a fancy name. 

The built-in 2 MP camera captures video but lacks a flash of any sort, and performs about as well as most other mid-range cameraphones out there: It’s not great, but it’s fine in decent lighting.  HTC’s proprietary headphone system is a bit annoying, but USB earbuds are included in the package and stereo Bluetooth support allows for wireless enjoyment of your multimedia - and while “only” capable of 65,000 colors, Shadow’s QVGA display performed pretty well during video playback.

 

Next: Conclusion »

Reviews by manufacturer

Verizon Wireless,   Sprint PCS,   Nokia,   Samsung,   Sony Ericsson,   Motorola,   LG,   Sanyo,   HTC,   Palm,   BlackBerry,   Sharp,   Pantech,   BenQ,   Apple,   Eten,   o2

Add a comment

There are two easy ways to submit your comment
  1. Sign in if you are already a member, or join PhoneDog for a free account- this way you won't have to re-enter your information on subsequent comment posts. Additionally you'll receive all these great benefits of being a PhoneDog community member.
    Or,
  2. Submit your comment without registering by using the form below

Don't forget to submit your entry for the "PhoneDog Days of Summer" Giveaway!
Win one of over 30 of the hottest new cell phones - no registration, no spam! Just PhoneDog sharing some goodies with our visitors & loyal fans! Thanks and keep the comments coming!

Shadow II: T-Mobile Smartphone May Support HotSpot@Home

Shadow II: T-Mobile Smartphone May Support HotSpot@Home
TmoNews has a little more dirt on the upcoming Shadow II, and whlie its nothing groundbreaking it's at least promising.  The next-gen Shadow looks much like the current version, with a few more rounded corners and some other cosmetic updates.  The big deal here is that it looks like Shadow II will support TMo's Hotspot@Home UMA calling service, making it the carrier's first H@H-compatible WindowsMobile device.While it'd be nice to see...

HTC Shadow in-depth review - At a glance

HTC Shadow At a glance
What is Good: Shadow is a sleek slider with a custom interface and jog dial that make it easier to use than the average Windows Mobile smartphone.  The SureType keypad fits a QWERTY layout into the space of a regular numerical keypad but has larger buttons than the BlackBerry Pearl or Samsung Blast.  Built-in WiFi and myFaves compatibility. What's Not Good: Not everyone will like Shadow’s keypad.  Wider than most slider...

HTC Shadow in-depth review - Introduction

I really liked testing out the HTC Shadow for T-Mobile but I’m not sure I’d want it for my daily phone.  How’s that for a strong stance, huh?  In all seriousness, the Shadow is a great mix of smartphone features with a sleek sliderphone’s body, and makes great use of a custom user interface developed to harness the power of the Windows Mobile 6 platform while masking much of its ugliness.  So it’d likely make a great handset for...

HTC Shadow in-depth review - Design & Features

At first glance, Shadow looks like a slightly oversized version of almost any sliderphone currently on the market.  Shadow’s is just a few millimeters longer and wider than a slider like Samsung’s T819 (also for T-Mobile), and the extra size affords a roomy 2.6” color display and a SureType-style keypad.  The 20-button keypad puts two letters on most keys in a QWERTY arrangement, so it’s sort of a compromise between the standard...

HTC Shadow in-depth review - Conclusion

I’m guessing that Shadow’s keyboard will have a lot to do with how potential users take to this phone.  Shadow packs a nice feature set and a great UI into a cool little package, but it may prove to be a case of “neither here nor there,” trapped between smaller, simpler low-end phones and larger devices with more email-friendly keypads.  True messaging addicts may well opt for one of T-Mobile’s Sidekick devices or even the HTC Wing or...

Audio postcards: T-Mobile releases free shadow upgrade

Audio postcards: T-Mobile releases free shadow upgrade
Just in time for me to re-write my almost finished review, T-Mobile today released a free software upgrade for their Shadow smartphone.  The HTC-made Shadow is a Windows Mobile handset featuring a custom user interface that makes the device much more consumer-friendly than your average WM phone.  Today's software upgrade adds a handful of features and also drops some free music and ringtones on users: The new updates include an...

Re: HTC Shadow question

Use this link for a the latest tips and tricks for the Shadow http://www.america.htc.com/support/shadow/tips-tricks.html

Re: HTC Shadow question

Hey Jennifer have you had a chance to try it out? If so did you like it? My buddy just bought one for his wife for Christmas - he is hoping like you she can get used to the keypad. Let me know TX

Re: HTC Shadow question

I was playing around with the phone the other day and found it a little bit of a pain to use at first, but after about 30 minutes i started to get into a groove when composing emails and text messages. It is definitely better than the Pearl - Doesn't T-Mobile have that 15 day return policy anyway? I say pick one up and use it for a week :)

Latest Videos & Reviews

Check out the latest cell phone videos and in-depth reviews from Noah and our other expert editors
  • LG Dare
    LG DareWhat’s Good: Attractive, highly customizable UI with home screen shortcuts; Compact design with
  • Samsung Instinct-M800
    Samsung Instinct-M800What’s Good: Supports every feature Sprint offers; EV-DO Rev. A data speeds; Good touchscreen
  • LG enV2
    LG enV2What’s Good: Sleeker and smaller than the original EnV. Comfortable QWERTY keyboard and QVGA
  • Motorola Z9
    Motorola Z9What’s Good: Great voice quality; fast 3G data speeds; good GPS system; mobiTV compatibility;
  • Samsung Glyde
    Samsung GlydeWhat’s Good: Touchscreen and Full QWERTY Keyboard in Compact Body; Clean Menus and “Croix” User
  • Nokia N82
    Nokia N82What’s Good: Incredible Camera w/Xenon Flash; Full VGA Video Capture; Excellent Web Browser; WiFi;
  • BlackBerry Pearl-8120 Titanium
    BlackBerry Pearl-8120 TitaniumWhat’s Good: Integrated WiFi for Web, Email, and HotSpot@Home UMA Calling; Trackball is easy to
  • LG Venus
    LG VenusWhat’s Good: Beautiful display; Context-sensitive menus; Extensive feature set; VZ Navigation works
  • Nokia N810 Silver
    Nokia N810 SilverWhat’s Good: Stylish, compact design with large touchscreen and full QWERTY keyboard; Excellent
  • LG Rumor White
    LG Rumor WhiteWhat’s Good: Compact, rugged design with full QWERTY keyboard; Easy to use; Auto-rotating display;

New & coming soon phones

Hot off the presses... here's what's available now and expected to come to market soon!
More latest releases
More coming soon phones