Cleartel Residential Basic User Review

Summary: It took several months to get my phone line actually switched, during which I was suprised every month by yet _another_ SBC bill. They apparently have a phone verification process I was not warned about and when they call they show up as "Unknown" on my caller ID. I never answered, they never left a message. Odd for a legitimate call.

Secondly, my long distance did not get setup properly and after two calls to customer service I still cannot call Australia, which is the main reason I keep a land line. But the price is right, and the customer support people are very friendly and helpful. I am sure this will get resolved.