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PNG Call To Connect Simple User Review

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Can't even connect me

Pros: Good rates

Cons: Incompotent company. Long waits on customer service line, promised refunds don't show up, and charged me for service that they didn't provide

Summary: I tried twice to switch local service over to them and they never could do it. Finally they told me they don't provide service in my area--after charging me over $90 for service they can't provide. Twice customer service (after very long waits) told me my account was credited for those charges, which were still there on next bill. Maybe they need to raise their rates just a bit so they can afford a company-wide communication system.

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You can keep your phone number or receive a new number if you so decide. You will see an option to keep or receive a new number on the online sign-up form. This is called “Portability” and was made possible by the Telecommunications Act of 1996

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