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General Information
Company
Plan NameHome NetXchange
User Rating: 3.8
Base Monthly FeeArea Specific
Setup FeeFree
Local MinutesArea Specific
Long Distance MinutesArea Specific
USF Fee10.7%
Billing Increment60 seconds
Cust Service RatingExcellent
Cust Service Hrs.M-F 9am-9pm. ET
Payment OptionsMailed bill (Free), Credti Card payment available
International Rates
Features
 

PhoneDog Expert Review

REVIEW - Most areas in New York and New Jersey can obtain Local and Long Distance phone service through Xchangetelecom.  This "Home Xchange" plan includes unlimited voice calls within your Local and Regional calling area and 5 included features.  Calls made outside of your local area are charged as listed below...

  • Local Minutes - Unlimited
  • Regional Minutes - Unlimited
  • In-State Long Distance - 6.9¢/minute
  • State-to-State Long Distance - 3.9¢/minute

Voicemail is and extra $4.95/month and additional features are available.  See STEP 2 of the sign-up form for pricing.   All call blocking features are free, but have to be requested on the sign up form.

CONNECTION INFORMATION - You can keep your existing phone number and transfer it to Xchangetelecom without any interruption of service and free of charge.  Xchange Telecom will cancel your existing local phone service once the switch has been completed.

ADDITIONAL LINE - Homes with two lines can opt for the "HomeXchange Basic" - $14.95 for the additional line (1 additional line only).  No calling features or minutes are included with HomeXchange Basic (Local calls are billed at 6.9 ¢/minute).

DSL SUBSCRIBERS - You cannot switch to Xchange and keep your existing DSL service.  Xchange offers DSL service for $24.95/month and a $19.99 shipping and activation charge will apply.  Additional surcharges, taxes, and other fees apply.  Early termination fee of $79 applies to one year plans.  You may cancel within 30 days if not completely satisfied.  Other terms and conditions may apply. 

Other Available Services
Toll Free # Monthly Charge$0.99
Toll Free (Calls to you)Area Specific
Toll Free Setup FeeN/A
Calling Card Rate8.5 ¢/min
Calling Card Setup FeeNone
Calling Card SurchargeNone
International Plan Monthly FeeNone
Intl. Billing Increment60 seconds
Payphone Surcharge60 ¢/call
 
Offshore Rates
Alaska10 ¢/min
Guam10 ¢/min
Hawaii10 ¢/min
Puerto rico10 ¢/min
US Virgin Islands9 ¢/min

Local Service - Did you know?

You can keep your phone number or receive a new number if you so decide. You will see an option to keep or receive a new number on the online sign-up form. This is called “Portability” and was made possible by the Telecommunications Act of 1996

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