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Long Distance Phone Service BlogMore AT&T rate increases take effectAnother round of rate increases for “legacy” AT&T long distance plans is on the way. Effective March 1, the following plans’ monthly recurring fees increased: One Rate 7¢ Plus – Increases from $4.95 to $5.95 One Rate 5¢ - Increases from $7.95 to $8.95 for customers also subscribed to AT&T as their local toll carrier and have opted for online billing. AT&T Select Saver – Increases from $3.75 to $4.99 AT&T One Rate 7¢ Global Plan – Increases from...Cell phones and VoIP could make landlines obsoleteThe inevitable march of technological progress in the telecommunications industry will likely make the old-fashioned copper wire-based landline telephone a thing of the past, according to a recent article in the Tulsa World. The explosion in wireless phone use coupled with the increasing reliability and low cost of VoIP calling has forever altered the telecom landscape. "Lots of people bought a second landline connection for dial-up Internet, but with a broadband connection they don't need a...AT&T raising unlimited plan ratesSubscribers to AT&T’s long distance plans may not be in a laughing mood when they see their April bill. According to the company, the monthly recurring fee for the “AT&T Unlimited Plan” will increase from $25.95 to $28.99. This plan offers unlimited long distance calling to other AT&T long distance customers (7¢ per minute for calls to non-AT&T customers). The change will become effective on April 1, 2007. In addition to the AT&T change, most long distance carriers will...AT&T wants to cease BellSouth long distance servicesUsers of long distance telephone service could have one less option available to them if an AT&T request is approved by the FCC. Prior to its merger with AT&T’s BellSouth offered a number of long distance plans to consumers living in its nine-state service area. In response to its merger with BellSouth, AT&T is requesting authorization to discontinue these dial-1 long distance plans as well its toll-free, international long distance, calling card, and virtual private network (VPN)...Too many consumers overpaying for phone serviceFrequent readers of the Chicago Tribune and other Tribune Company newspapers may be aware of a regular column entitled “Spending Smart.” The column is chock-full of good money-saving tips. This past Sunday, the focus was on telephone costs and TRAC was pleased to be able to add our advice to the article. "People who obsess over the price for a gallon of milk don't think twice about overpaying for telecom," said John Breyault, TRAC Research Associate. "Over a year, you could be overspending by...BellSouth offers new toll-free serviceOn Wednesday, November 29, BellSouth announced that it was launching a new “Toll-free at Home Service” for its current long distance customers. The service includes a toll-free number and a personal identification number (PIN) that subscribers can use to call their home phone numbers from anywhere in the U.S. and Canada. The service is not cheap at 10¢ a minute, but for consumers who want a way for someone from outside their local calling area to call them at no cost, it certainly beats...FCC should safeguard consumers in mergerThe Department of Justice this week approved the mammoth $78 billion merger of AT&T and BellSouth without placing any conditions on the deal. The issue now moves to the Federal Communications Commission, which is expected to take up the issue on Friday, October 12. Given AT&T’s history of raising the rates and fees it charges its long distance subscribers residing outside the old 13-state SBC local service region, TRAC would like AT&T to commit to a moratorium on long distance rate...MCI long distance rates increase againMany MCI long distance subscribers could be in store for more of a trick than a treat when the calendar turns over to October. This is due to the announcement from MCI that they will be raising the per-minute rate of the MCI Nationwide plan by 1¢ to 6¢ per minute. While 1¢ may not sound like a lot, consider the larger impact of the change. First, a typical 20 minute long distance phone call would now cost 20¢ more. Second, MCI charges a variety of percentage-based taxes,...AT&T raising monthly minimums on 13 plansAT&T long distance customers may need to call their out-of-town friends and family more often in order to avoid a new fee that the telecom giant is levying. Effective with bills issued after September 1, 2006, AT&T is raising the “minimum monthly usage charge” on thirteen plans by 99¢ to $9.99 per month. This comes on the heels of the company’s announcement in July that it was raising the “minimum monthly usage charge” on seven other plans. The minimum monthly usage charge is...New minimum usage rates on AT&T plansCustomers on the following plans or signing up for the following AT&T long distance plans starting 7/1/06 could be affected. See below to determine if and when your long distance plans monthly minimum usage fee could be raised. The monthly usage minimum is $5 for customers enrolled in the AT&T One Rate Simple Plan effective 7/1/06. The monthly usage minimum is $7 (this will increase to $9, effective 8/1/2006) for customers enrolled in the following...MCI To Raise Fees on 19 Long Distance PlansThe heat will be on for MCI long distance subscribers in June as the monthly recurring costs on 19 so-called “block of time” long distance plans will be increasing by as much as $2 per month. Affected plans include: Bonus Block 200 – Increases $2 to$14.95 Bonus Block 250 - Increases $2 to $21.99 Bonus Block 500 - Increases $2 to $31.99 Bonus Block 700 - Increases $2 to $41.99 Bonus Block 1000 - Increases $2 to $51.99 Nationwide 200 - Increases $1 to $10.95 Nationwide 200...Ratewatcher Telecom Guide - By Maine.govThe State of Maine’s Public Advocate Office has just released that latest edition of their Ratewatcher Telecom Guide. As usual, the Guide is chock-full of good information on telecom services and prices. Much of the information in the guide is, as one would expect, Maine-specific, but there is lots of good pricing and service information on national carriers as well. Of particular note to consumers outside of Maine is the information on prepaid calling cards, residential VoIP plans, national...Total Call International to Launch Total Call MobileLos Angeles, CA – January 9, 2006 –Total Call International has announced plans to introduce a new wireless service, Total Call Mobile, aimed at the expanding multi-cultural ethnic market that is rapidly growing and increasingly going wireless. The new wireless service, to be released in the first quarter of 2006, is designed especially to suit the needs of the multi-cultural ethnic population. Total Call Mobile will introduce a mobile solution to place direct dial calls internationally...ECG introduces EASY 2.5 rate planEnhanced Communications Group (ECG) introduced a new "EASY" 2.5 long distance rate plan! The new "EASY" plan will be replacing their 2.75 plan. "EASY" 2.5 will be available to any new or existing ECG customer who chooses or switches to EasyBill and EasyPay. EasyBill is ECGs paperless billing option that let's customers receive their monthly ECG bill online. EasyPay is ECGs paperless payment option that let's customers pay their monthly ECG bill electronically via...Pioneer customer support back to normalThe 4th quarter of 2005 was a busy time for Pioneer Telephone's President, Peter Bouchard. In October, Pioneer acquired the long distance customer base from Adelphia's long distance division. Adelphia filed for bankruptcy in 2004 and its customers from various divisions needed new service providers which were awarded to various companies. Pioneer has been known for it's responsive customer support and efficiencies, but even good planning can be overwhelmed when having to add...AT&T Says Smooth Integration and Transition of Enterprise Customers Producing Early ResultsJust weeks since the formation of the new AT&T Inc., the company has established the leadership of its business sales team worldwide and expanded its suite of networking services, signaling the formal transition and integration of enterprise customers. The response from existing and new customers to the new AT&T Inc. has been very positive. In its first two weeks, AT&T Inc. has won more than 3,900 deals among large business customers worldwide, resulting in approximately $300...SBC Names Senior Management Team for New AT&TSBC Communications Inc. today announced the senior management team that will lead the company when its acquisition of AT&T is completed, which is expected later this month. At that time, SBC will adopt AT&T, Inc. as the new company name. Edward E. Whitacre Jr. will be chairman of the board and chief executive officer of the new AT&T. Whitacre, 64, has reshaped the telecommunications landscape through a sweeping series of acquisitions, guiding the growth of SBC from the smallest...FCC approves SBC/AT&T mergerSBC Communications Inc. (NYSE: SBC) and AT&T (NYSE: T) today announced that the Federal Communications Commission (FCC) has approved the merger of the two companies, completing comprehensive federal reviews of the deal. The commission decision follows clearance last week by the U.S. Department of Justice. In its approval order, the commission set out limited conditions that will still allow the combined company to realize the benefits of the merger by competing aggressively for consumer...Total Call International Responds to Hurricane Katrina's DevastationLos Angeles, CA – September 6, 2005 – Scores of long distance and cell phone users in the Gulf Coast have been met with busy signals and dead air when trying to make calls as Hurricane Katrina knocked out power and telecommunications lines along the coast. The worst storm in recent US history has disrupted various telecommunication services in Western Florida, Alabama, Mississippi, and Louisiana. In response, Total Call International has been contacting its long distance subscribers in the... |
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