Enhanced Communications Group

Enhanced Communications Group is in the business of providing telecommunication services to commercial and residential customers.

Only two things count in today's marketplace: quality service and innovative products. The mission at ECG is to set the standards for both. Two hallmarks drive this mission: exceptional support using state-of-the-art technology, and a dedicated support team to provide a quick turnaround on all inquiries. ECG strives to deliver each customer with good experience and consistent service with their suite of data and voice products.

In short, the company is passionate about setting the standard for service in the telecommunications industry.

Plan Name State-to-State Rate In-State Rate International Rate More Info
ECG Basic 3.5 3.5¢ 0.000¢ $0.000 Buy Now
ECG Easy Billing 2.5 2.5¢ 0.000¢ $0.000 Buy Now

Company Info

ECG Easy Billing 2.5

REVIEW - ECG has introduced a new "Easy" plan that offers customers a low rate of 2.5¢/min. To offer this low rate, ECG has made some changes to their billing and payment options for the 2.5 Easy plan. ECG will only provide your monthly invoice via email and automatic credit/debit card payments are required. For those consumers who no longer write checks and are willing to pay via automatic credit card payments, this could be the plan for you.

Here are the details:

  • Interstate Rate 2.5¢/min
  • Six second billing increments
  • 99¢ Monthly Fee (Labeled on your bill as a regulatory recovery fee)
  • Easy Bill is ECG's paperless billing option for customers to view their charges online.
  • Easy Pay is ECG's paperless payment option that let's customers pay their bill electronically via credit/debit card.

BILLING NOTE - To offset telecom tax regulation costs, ECG has instituted a 59 cent Regulatory Recovery Fee. In January, 2010, a monthly fee of $0.99 was implemented also for all ECG customers – existing and new. The total fee is $1.58/month.

CALLING CARD - ECG also offers an optional calling card at a rate of 12.9¢/min. which can be used from any phone within the U.S. A one-time $1.00 set-up fee is charged.

ECG Basic 3.5

REVIEW - ECG's Basic 3.5 plan was introduced for customers who are not interested in receiving an e-mail bill or establishing auto-bill pay. With this plan you will receive a paper bill, but there will be a $2.50 fee each month. This 3.5 plan bills in 6 second increments and you will also find that they have lowered their international rates. We have found the customer service department at ECG to be excellent, with wait times rarely over a minute.

BILLING NOTE - To offset telecom tax regulation costs, ECG has instituted a 59 cent Regulatory Recovery Fee. Beginning in January, 2010, a monthly fee of $0.99 will be implemented for all ECG customers – existing and new. For existing customers a notice of this new fee has been on ECG invoices since Nov 1, 2009.

CALLING CARD - ECG also offers an optional calling card at a rate of 12.9¢/min. which can be used from any phone within the U.S. A one-time $1.00 set-up fee is charged.

Plan Details

ECG Easy Billing 2.5

ECG Easy Billing 2.5
Billing Increment:
6 seconds/ 18 second minimum
Minimum Usage Fee:
None
Pic Charge (1st line):
0.00
Pic Charge (multiple):
3.50
Toll Free Monthly Fee:
0.00
Toll Free Setup Fee:
0.00
Monthly Fee:
$1.58

ECG Basic 3.5

ECG Basic 3.5
Billing Increment:
60 seconds
Minimum Usage Fee:
-
Pic Charge (1st line):
3.50
Pic Charge (multiple):
3.50
Toll Free Monthly Fee:
0.00
Toll Free Setup Fee:
-
Monthly Fee:

User Reviews for Enhanced Communications Group

Average user reviews

Based on 1 Review

Overall
5
Sound Quality
5
Price
5
Reliability
5
Sound Quality:
5
Price:
5
Reliability:
5
Overall:
Review Rating: 
5

Would Recommend to a friend.

Go for it, it is the best.

Posted on: August 27th, 2015 by Suzy B

This is the best company for long distance. I been with them for over 10 years, and have never had a problem with them. My mother is also with them. We have never had a problem. you also get a low bill. I have to call my son every day. and it is below $10.00 a month. You can't beat that.

This review is the subjective opinion of the user and not of PhoneDog.com