Enhanced Communications Group

Enhanced Communications Group is in the business of providing telecommunication services to commercial and residential customers.

Only two things count in today's marketplace: quality service and innovative products. The mission at ECG is to set the standards for both. Two hallmarks drive this mission: exceptional support using state-of-the-art technology, and a dedicated support team to provide a quick turnaround on all inquiries. ECG strives to deliver each customer with good experience and consistent service with their suite of data and voice products.

In short, the company is passionate about setting the standard for service in the telecommunications industry.

Plan Name In state rate State to state rate International Order
ECG Easy Billing 2.5
0

General Fees

General Fees:
Pic Charge:

Calling Card Info

Setup Fee: 0.99
Per Minute Charge: 12.90
Surcharge:

Toll Free Info

Toll Free Calling Rates: 2.50
Toll Free Monthly Fee: 0.00
Toll Free Setup Fee: 0.00
Payphone Surcharge: 0.53

International Info

Monthly Fee:
Billing Increment:
Minimum Usage Fee: None
Billing Increment: 6 seconds/ 18 second minimum

EXPERT REVIEW

REVIEW - ECG has introduced a new "Easy" plan that offers customers a low rate of 2.5¢/min. To offer this low rate, ECG has made some changes to their billing and payment options for the 2.5 Easy plan. ECG will only provide your monthly invoice via email and automatic credit/debit card payments are required. For those consumers who no longer write checks and are willing to pay via automatic credit card payments, this could be the plan for you.

Here are the details:

  • Interstate Rate 2.5¢/min
  • Six second billing increments
  • 99¢ Monthly Fee (Labeled on your bill as a regulatory recovery fee)
  • Easy Bill is ECG's paperless billing option for customers to view their charges online.
  • Easy Pay is ECG's paperless payment option that let's customers pay their bill electronically via credit/debit card.

BILLING NOTE - To offset telecom tax regulation costs, ECG has instituted a 59 cent Regulatory Recovery Fee. In January, 2010, a monthly fee of $0.99 was implemented also for all ECG customers – existing and new. The total fee is $1.58/month.

CALLING CARD - ECG also offers an optional calling card at a rate of 12.9¢/min. which can be used from any phone within the U.S. A one-time $1.00 set-up fee is charged.