Enhanced Communications Group

Enhanced Communications Group Plans

ECG Easy 2.5

REVIEW - ECG has introduced a new "Easy" plan that offers customers a low rate of 2.5¢/min. To offer this low rate, ECG has made some changes to their billing and payment options for the 2.5 Easy plan.  ECG will only provide your monthly invoice via email and automatic credit/debit card payments are required.  For those consumers who no longer write checks and are willing to pay via automatic credit card payments, this could be the plan for you.

Here are the details:

  • Interstate Rate 2.5¢/min
  • Six second billing increments
  • 59¢ Monthly Fee (Labeled on your bill as a regulatory recovery fee)
  • Easy Bill is ECG's paperless billing option for customers to view their charges online.
  • Easy Pay is ECG's paperless payment option that let's customers pay their bill electronically via credit/debit card. 

BILLING NOTE - To offset telecom tax regulation costs, ECG has instituted a 59 cent Regulatory Recovery Fee.  In January, 2010, a monthly fee of $0.99 was implemented also for all ECG customers – existing and new.  The total fee is $1.58/month. 

CALLING CARD - ECG also offers an optional calling card at a rate of 12.9¢/min. which can be used from any phone within the U.S.  A one-time $1.00 set-up fee is charged.

ECG Basic 3.5

REVIEW - ECG's Basic 3.5 plan was introduced for customers who are not interested in receiving an e-mail bill or establishing auto-bill pay.   This 3.5 plan bills in 6 second increments and you will also find lower international rates.   We have found the customer service department at ECG to be excellent, with wait times rarely over a minute.

BILLING NOTE - With this plan you will receive a paper bill, but there will be a $2.50 fee each month.  To offset telecom tax regulation costs, ECG has instituted a 59 cent Regulatory Recovery Fee.  Also in January, 2010, a monthly fee of $0.99 was implemented for all ECG customers – existing and new.  The total fee is $4.08/month. 

CALLING CARD - ECG also offers an optional calling card at a rate of 12.9¢/min. which can be used from any phone within the U.S.  A one-time $1.00 set-up fee is charged.


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