Pioneer Telephone

In 1994, Pioneer Telephone was established as a long distance telephone service provider. Privately owned, they set up shop in Maine and are still proud to call this beautiful state home. From the start, they have focused our efforts on helping residential and business customers save money on the phone services they need. They offer local and long distance calling, great international phone call rates, and calling cards to residential and business customers across the country. Toll free numbers and PRI/T1 services are also available to business customers at highly competitive rates. Above all else Pioneer will always strive to deliver dependable phone service paired with the best customer care in the industry from their professional service team right in Maine. In fact, 97% of all calls received during business hours are answered in 20 seconds or less by one of their service professionals. You will never be connected to customer service that is based outside the USA. Pioneer works to pass savings on to their customers by relying on internet marketing as well as our satisfied customers’ word of mouth for new business, rather than costly advertising. This has allowed them to drive down their own operating costs and pass the savings on to their loyal customers since 1994. Sign up with Pioneer and become a valued member of the Pioneer Telephone family today!

Plan Name State-to-State Rate In-State Rate International Rate More Info
Pioneer 2.7 Rate Buster 2.7¢ 0.000¢ $0.000 Buy Now
Pioneer 3.25 TalkCents 3.25¢ 0.000¢ $0.000 Buy Now

Company Info

Pioneer 3.25 TalkCents

REVIEW - Pioneer is able to offer these great rates (including 6-second billing increments) by keeping their bad debt ratio extremely low. (the invoice will be e-mailed to you). Wait times for Pioneer customer service rarely exceed 60 seconds and they are always helpful should you need anything. This company and plan are highly recommended by this website.

NOTE: Pioneer Telephone will charge a Regulatory Recovery Fee of $1.99/month to help offset the various regulatory costs associated with providing telephone service around the country such as city licensing fees, state and federal reporting requirements and special assessments. We have updated our site with this information under the Monthly Fee section of our review.

EXTRA SAVINGS - This plan also offers member-to-member calling at 1.9 cents. If you ask your friends to sign up with this plan through this website, you can call any other out-of-state Pioneer customer for 1.9 cents per minute. (Pioneer-to-Pioneer rates will apply only to interstate calls which originate and terminate with Regional Bell Operating Companies (RBOCs). Both originating and terminating telephone numbers must be on qualifying Pioneer Telephone rate plans and present on valid Pioneer Telephone accounts.)

CALLING CARDS - If you choose to receive an optional calling card, the rate is 5.9¢/min when calling within the U.S.. Pioneer calling cards will also work to and from the following regions... Canada, Alaska Calling to Canada is 6.9¢/min. Calling from Canada: 8.9¢/min. Calling to Alaska is: 9.9 ¢/min. Calling from Alaska is:19.9¢/min U.S. Virgin Islands, Puerto Rico, and Hawaii Calling to and from is: 6.9¢/min.

Pioneer 2.7 Rate Buster

REVIEW - Pioneer offers a State-to-State rate at 2.7 ¢/min. Pioneer is able to offer this amazing rate by keeping their bad debt ratio extremely low. Wait times for Pioneer customer service rarely exceed 1 minute and they are always helpful should you need anything.

NOTE: Pioneer Telephone will charge a Regulatory Recovery Fee of $1.99/month to help offset the various regulatory costs associated with providing telephone service around the country such as city licensing fees, state and federal reporting requirements and special assessments. We have updated our site with this information under the Monthly Fee section of our review.

EXTRA SAVINGS - This plan also offers member-to-member calling at 1.9 cents. If you ask your friends to sign up with this plan through our website, you can call any other out-of-state Pioneer customer for 1.9 cents per minute. (Member-to-member 1.9¢ rates will apply only to interstate calls which originate and terminate with Regional Bell Operating Company (RBOC) local service providers. Both originating and terminating telephone numbers must be on qualifying Pioneer Telephone rate plans on valid Pioneer Telephone accounts that are in good payment standing.)

CALLING CARDS - If you choose to receive an optional calling card, the rate is 5.9¢/min when calling within the U.S.. Pioneer calling cards will also work to and from the following regions.

TOLL FREE SERVICES - Pioneer's toll free services make it easy and affordable to conduct business nationwide. Order a new toll free number or transfer your existing. Canada, Alaska Calling to Canada is 6.9¢/min. Calling from Canada: 8.9¢/min. Calling to Alaska is: 9.9 ¢/min. Calling from Alaska is:19.9¢/min U.S. Virgin Islands, Puerto Rico, and Hawaii Calling to and from is: 6.9¢/min.

Plan Details

Pioneer 3.25 TalkCents

Pioneer 3.25 TalkCents
Billing Increment:
6 seconds
Minimum Usage Fee:
None
Pic Charge (1st line):
0.00
Pic Charge (multiple):
4.21
Toll Free Monthly Fee:
0.99
Toll Free Setup Fee:
0.00
Monthly Fee:
1.99

Pioneer 2.7 Rate Buster

Pioneer 2.7 Rate Buster
Billing Increment:
60 seconds
Minimum Usage Fee:
None
Pic Charge (1st line):
4.21
Pic Charge (multiple):
4.21
Toll Free Monthly Fee:
0.99
Toll Free Setup Fee:
0.00
Monthly Fee:
1.99

User Reviews for Pioneer Telephone

Average user reviews

Based on 1 Review

Overall
5
Sound Quality
5
Price
4
Reliability
5
Sound Quality:
5
Price:
4
Reliability:
5
Overall:
Review Rating: 
5

Would Recommend to a friend.

Pioneer Telephone - Superb client service you can depend on

Posted on: January 26th, 2015 by

Pioneer Telephone's Rate Buster long distance service is dependable, and their 2.7 cents-per-minute pricing is attractive. When you call them for customer service, such as paying your account balance over the telephone, you often are greeted by a live U.S.-based account representative. If there is a phone queue, you will be routed to a live representative within one minute. This is superior service to what we have experienced with our local telephone provider, a well-known Fortune 500 company. One concern here: when I started my subscription, the applicable fees were $1.99 for paper statements, 25 cents for a Telephone Infrastructure Fee, and Federal and State taxes imposed as a percentage of that month's long distance usage charges. Those are reasonable charges for client bills. However, Pioneer recently added a brand-new $1.99 "Regulatory Recovery Fee" to each monthly bill. This fee is not a tax and is not required by law. The new fee comprises what economists call a "stealth price increase". "Fee creep" is a disturbing trend, as many larger telecom companies use this backdoor approach for getting more money from customers while continuing to advertise low prices. I realize that revenues for long-distance landline telephone providers are not increasing, as huge numbers of U.S. households in urban areas are canceling their landline service, or switching to cable-based "digital voice" substitutes. I would encourage Pioneer to reconsider this new fee, or at least lower the fee for their existing customers, because it makes Pioneer seem to be more like megacorp telecom providers in an unflattering way. Given a steep decline in consumer demand for landline long-distance services, long-distance carriers should do everything in their power to be up-front about their total pricing and their total value proposition. Overall, at this time I still thoroughly appreciate using Pioneer Telephone as the landline long-distance provider for our residential home. Other than the unfortunate introduction of "fee creep" into customer bills, I find their long-distance service to be reliable and high quality, and their customer service first rate.

This review is the subjective opinion of the user and not of PhoneDog.com