Pioneer Telephone Long Distance

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Pioneer provides service to customers who have: Ameritech, Bell South, Pac Bell / SBC,US West / Qwest and Verizon (not including the former GTE area's) for their local dial tone service.

Pioneer Telephone is located in Portland, Maine. Using a network of 101,000 miles of fiber optic lines that spans the globe, Pioneer Telephone provides long distance service to residential customers and businesses all across the United States.

Since 1989 Pioneer has strived to offer customers the best service at the lowest rates. By relying on word-of-mouth and services like PhoneDog.com, Pioneer avoids costly advertising and passes the savings to their customers. Pioneer offers a unique way to save money on long distance calls: Pioneer-to-Pioneer calling! Pioneer customers can call any other out-of-state Pioneer customers at a discounted rate.

Pioneer has been featured in articles by: The Wall Street Journal, US News & CBS MarketWatch as one the best long distance company to curb costs with.

Pioneer Telephone, 583 Warren Ave, Portland, ME 04103

 Articles

Can I receive long distance for my seasonal home?

Yes, Pioneer can definitely provide service for your seasonal home. However, I would recommend signing up and keeping your long distance service year round.  There is no need to cancel since Pioneer does not charge a monthly or minimum usage fee. You would only pay for the calls that were made the two months you were visiting the home.

May 31, 06, by Jennette -

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How can I view my detailed bill from Pioneer?

When wanting to view your monthly statement with Pioneer, please go to www.mybillonline.com . Once you have entered the site, first establish your login ID and then go into Ebill and click on View Bill. One the left side of the page, please click on Long Distance Calls which is under Call Details. Then click the Refresh icon. If you still are having an issue viewing your bill, please contact Pioneer customer service.

May 8, 06, by Jennette -

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How will I be billed by Pioneer when sending a long distance fax?

When setting up Pioneer long distance service that includes the use of a fax machine, you will be charged the standard per minute rate.  Pioneer would be able to assist you with your specific request and the set up process is a snap.  I would recommend looking at the plans that Pioneer offers to choose the best plan to fit your needs.

May 8, 06, by Jennette - Add a comment - all about: Pioneer Telephone

Can I use my Pioneer calling card in a foreign country?

Unfortunately at this time Pioneer calling cards only work in areas covered by the North American Numbering Plan (npa-nxx).  However Pioneer is exploring ways to expand its use in the future. 

Mar 28, 06, by Jennette - Add a comment - all about: Pioneer Telephone

What is difference between the two Pioneer plans offered in my area besides the minute rate?

There is one other difference between the two Pioneer plans offered in most areas.  The difference is not only in the price but also in the billing increments.  The plan offering the slightly lower price bills in 60 second increments while the slightly higher priced plan bills in a 6 second increment.  60 second increments bill up to the nearest minute after the call is completed.  Example; you make a 2 minute and 6...

Jan 23, 06, by Jennette - Add a comment - all about: Pioneer Telephone

When I switch to Pioneer long distance, do they notify my local provider?

Yes, Pioneer Telephone will contact your local provider to complete your new long distance transfer.  You would only be required to contact your local provider if you had a long distance freeze on your account.  This freeze would keep Pioneer from being able to complete the transaction for you.

Jan 13, 06, by Nichole - Add a comment - all about: Pioneer Telephone

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