3U Telecom 4.8 - Unique User Review

3U Telecom
4.2
4.4
4.2
4.4
4.3

3U Telecom 4.8

Overall Rating:
5 out of 5
By: samantha fife on Thursday, June 12, 2008
From: carson city, NV (United States)
Experience: 2 Months
Pros: Good international rates from landline & cell phone

Cons: ** feature doesn't work on my cell phone to automatically dial the international number

Summary: Great service and value

3 out of 9 people found this review helpful

3U Telecom 4.8 - Unique

Overall Rating:
5 out of 5
By: Kent O'Connell on Thursday, June 12, 2008
From: Hollsopple, PA (United States)
Experience: 3 Months
Pros: Prices, 1 second billing

Summary: Very satisfied with product to this point

2 out of 9 people found this review helpful

3U Telecom 4.8

Overall Rating:
5 out of 5
By: steve no on Sunday, May 25, 2008
From: bin, CA (United States)
Experience: 3 Months
Pros: Simple and no hassle to use. Most of our LD calls are in state so this plan fit our use best. Bill is deducted from credit card every month so there is no paper to mess with. There website shows all your calls up to the last 24 hours. There billing is to the second not by the minute. Saves about 15%.

Cons: none

Summary: See pros above because I don't want to repeat myself.

4 out of 10 people found this review helpful

3U Telecom

Overall Rating:
5 out of 5
By: Nigel Lander on Wednesday, May 07, 2008
From: Centreville, VA (United States)
Experience: 90 Days
Pros: Excellent service quality.
Works from around the world.
One second billing.
Travel card number same as home number.
Best value available.

Cons: No travel card service from middle east.

Summary: This is the best home/ travel card telephone service I've ever used and at the lowest possible cost. I would recommend it.

6 out of 12 people found this review helpful

International Service

Overall Rating:
4.8 out of 5
By: Norman Ray on Friday, April 18, 2008
From: Black Mountain, NC (United States)
Experience: 15 Days
Summary: Excellent

7 out of 15 people found this review helpful

NO Customer Service

Overall Rating:
1.7 out of 5
By: Charles Miller on Monday, January 21, 2008
From: Sayre, PA (United States)
Experience: 19 Months
Pros: Cheap

Cons: Sacrifice service for price

Summary: For more than 4 months I have calls that do not ring through, do not connect and get dropped while connected. Often have a lot of static and echo sound on the line. ONLY with the long distance. "customer service" has limited hours in a different time zone and INSISTS on responding Only by EMAIL.

13 out of 27 people found this review helpful

Good Bargain

Overall Rating:
5 out of 5
By: Andrew Bourland on Wednesday, January 02, 2008
From: Brunswick, GA (United States)
Experience: 3 Months
Pros: Cost

Cons: None

Summary: 3U Telecom has created a plan offering that meets my needs extremely well. I am definitely a happy customer.

8 out of 17 people found this review helpful

My 3U Review 2007

Overall Rating:
3.8 out of 5
By: Anthony Lawson on Monday, December 10, 2007
From: Los Angeles, CA (United States)
Experience: 3 Months
Pros: Lower price than competition! no higher charge for day and or night calls.

Cons: Charges for non connection/repeat dialling and dropped calls. Disparity between land-line and cell call charges (industry common)

Summary: 1. 3U should consider discounting repeated calls up to 50%.
2. Lower prices: 'to cell' calls to match land line prices for calls over 15min.
3. Offer me a franchise to sell phone service exclusive to the Caribbean.
4. overall a great service. I feel confident when I make my calls, that the final charges are affordable. Customer service is really good, I am able to see my 'chat damage' before I reach damage control.

10 out of 20 people found this review helpful

3U Telecom Long Distance

Overall Rating:
5 out of 5
By: George Collins on Tuesday, December 04, 2007
From: Horseshoe Bay, TX (United States)
Experience: 90 Days
Pros: Service with 3U Telecom was quick and easy to set up. Activation took less than 48 hours. Service is invisible and call quality is excellent. Domestic and international rates are extremely low.

Cons: Billing problems have prevented the company from charging for calls made after 9-30-07.

Summary: 3U Telecom has provided an excellent service for the cost. Land line connections are seamless with no delay and no requirement to dial into a dedicated phone number unless a cell phone is used to make the call. I highly recommend this service.

12 out of 24 people found this review helpful

Customer review of 3U Telecom

Overall Rating:
4.5 out of 5
By: Rochelle Bednarski on Monday, December 03, 2007
From: Homosassa, FL (United States)
Experience: 3 Months
Pros: Detailed invoices mailed in PDF, daily usage can be viewed online, 1 second billing saves a lot of money, easily changed over from previous long distance company all done online, easy direct billing.

Cons: October and November billing statements were late but didn't debit my account until statement was ready.

Summary: I am very satisfied with 3U Telecom overall and highly recommend this company.

15 out of 26 people found this review helpful

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