3U Telecom 4.8 - Unique User Review

Cons: Remember to look at the bill.

Summary: This has been excellent quality, no sound interference or delays. Never a problem whether calling Europe or Asia.

Cons: None that I've come across so far.

Summary: My daughter was headed off to Spain for 4 months and I wanted to be able to call her without breaking the bank. MCI had been charging me $7.95/mo for their International plan and then charging me a per min rate that was only OK. I found PhoneDog.com via google, did the PhoneDog.com search, and picked 3U based on the countries I thought I'd be calling. I did everything online and it was so incredibly easy. Now my domestic and international calls are through 3U on my landline. For my cellphone, I chose to activate Int'l service w/ 3U as well. I spoke to my daughter during the past four months for 10 - 50 min at a time and my bill was amazingly low. I can't stress enough how easy the whole process was.

Cons: None

Summary: Simple and painless transition. Seemless change over. Couldn't be happier!

Cons: None that we've found

Summary: With a few years of experience, we have found the one second billing makes this plan as cheap or cheaper than any others for in-state and US calling.

Their amazing international rates (14 cents to India??!!) add more value. They've warned us when someone tried to shove us to another LD provider... even more value. Easy online access and direct tax-rate pass through makes it better still. And using our 3U account from calling card and cell phone tops it off.

What more could we ask for? I suppose even _lower_ domestic rates. But we're supremely happy already.

Cons: None

Summary: So far so good. I have noticed no difference in the quality of the calls. We do a lot of international calling and the quality there is the same as with AT&T. We just have cheaper phone bills.

Cons: I have had some people who are calling us long distance not be able to connect.

Summary: By choosing the lowest cost plan with my local provider and getting 3U, my end cost is only $10 more than I was paying for Vonage.

I have had some people who are calling us long distance not be able to connect, but I think it is a side effect of my recent switch from Vonage.

Cons: Does not provide local service, so I could not get a package for local and long distance service.

Summary: I did not think that a product like the Unique long distance package existed. I am very happy with the service because I know if I decide not to use it, then I will not be charged. I was also excited when I discovered that you can call from anywhere (cell, another state) and use the travel card access number and get the same low rate...just like you were at home. That is a feature that will keep me a 3U telecom customer for life! Thanks 3U!

Cons: None, YET

Summary: So, far this company has provided excellent service. Calls are almost never disconnected, and voice is crystal clear. Highly recommend this service.

Cons: Quality

Summary: The service is very convenient, however there are quality problems. The international calls have strong echo (to such extent that sometimes the conversation bocome impossible.) Hope for improvement.

Cons: The local circuit was out for over 6 hours once so far. So I had no long distance access at all.

Customer Service is only available weekdays from 10-5 PST. Since I'm on the East Coast, when my service was out at 8 am, I had to wait until 1 pm to contact them. Then the lines was busy. Sent an email, response received by 5 pm

Summary: So, I've only been using them for one month, but I love the rates. Will not criticize the long outage yet...unless it continues to recur. Also, don't like the customer service hours.