OPEX Value Plus 2.7 User ReviewUnacceptable customer serviceBy: Annette Chalk on Thursday, October 04, 2007 From Fort Wayne (United States) Experience: 60 Days Pros: To be determined, but signed up due to lowest rates.Cons: Horrible customer serviceSummary: It was easy to sign up, but took me a good month to get service actually activated. Opex told me via phone they were waiting on my local carrier to make the switch, I had to make the call. Now that under a new owner, have not been able to reach anyone, either too long of wait time or disconnected. E-mail was returned and waiting to see if another e-mail sent 3 days ago will be answered or returned. Also pessimistic my switching fee will be reimbursed. 21 out of 37 people found this review helpful
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