OPEX Value Plus 2.7 User Review

1.5

Terrible Service

By: ruby blue on Monday, February 25, 2008
From newington (United States)
Experience: 4 Years
Pros: Cheap rates

Cons: Terrible, horrible, rude customer service.
Frequent international disconnections.

Summary: After using this service for over 5 years, my phone was suddenly and inexplicably disconnected without any notice. After many frustrating calls to OPEX and the assurance that I would be re-connected (ridiculously enough, it would take them a week!), I was still without service after 2 weeks. I just placed my final call to them to say I wanted to completely discontinue my relationship with the company. The operator said, "oh, you've already been disconnected, so ok."...this the response after years of getting my business??? She never offered an apology or attempted to keep my business. She couldn't have cared less. I will never recommend this company again.

13 out of 28 people found this review helpful

Top Long Distance plans

Pioneer 2.7 Rate Buster logo

Pioneer 2.7 Rate Buster

Read reviews
2.7 ¢/min State-to-State
5.9 ¢/min In-State
OPEX Value Plus 2.7 logo

OPEX Value Plus 2.7

Read reviews
2.7 ¢/min State-to-State
5.9 ¢/min In-State
TCI 3.0 Domestic Saver logo

TCI 3.0 Domestic Saver

Read reviews
3 ¢/min State-to-State
6.9 ¢/min In-State
TCI 3.5 Nation Balance logo

TCI 3.5 Nation Balance

Read reviews
3.5 ¢/min State-to-State
5.9 ¢/min In-State
Pioneer 3.25 TalkCents logo

Pioneer 3.25 TalkCents

Read reviews
3.25 ¢/min State-to-State
6.9 ¢/min In-State
ECG Easy 2.5 logo

ECG Easy 2.5

Read reviews
2.5 ¢/min State-to-State
9.8 ¢/min In-State