OPEX Value Plus 2.7 User Review

Cons: none really

Summary: I have highly recommended OPEX long distance providers to all my friends and relatives. I am more than pleased with their services. What more is there to say?

Cons: It took too long to get my phone service started due to an error in my phone number. It took much too long to fix the error on the part of opex.

Summary: Except for a rocky start to the service, everything has gone well once we sorted everything out.

Cons: None

Summary: I have been using Opex for the last 3 years and have never had a complaint about the service. My long distance bill was cut in half by switching to Opex. I would highly recommend

Cons: none

Summary: In communications with Opex to establish a new account, we have been quite pleased with Opex's responses. It has resulted in establishing an economical, quality service. When the first bill arrived there was a periodic charge applied to which we hadn't agreed and a call to customer service got the problem resolved within 24 hours. This is what service should be. Opex is delivering on its promises! Very happy to have made the switch to Opex!

Cons: Internet sign-up options were not crystal clear, but easily remedied by Customer Service.

Summary: I would highly recommend this service to anyone. There are no connection problems and voice quality is excellent. The fact that you can speak with a friendly human being in Customer Service without punching your way through a never-ending automated system is a great plus. The web site is set up for self-service account management and rates are rock bottom within the US. An array of billing and payment options are provided to suit your needs.

Cons: A little difficult to get started

Summary: OPEX is a great way to save on local and long distance phone service. Their $0.026 per minute allows me to call any of my family members any time I need to.

Cons: No prior knowledge / comfort level with the company (fear factor)

Summary: I'm a very low-volume user so it's not unusual I would not have much feedback on this service. Given my experience thus far I would recommend Hometown Phone and Opex to others.

Cons: OPEX will not refund SBC's fee for changing long-distance providers

Summary: I signed up for online billing which was touted as free - meaning there would be no recurring minimum usage monthly fee should a minimum long-distance charge not be reached. To my dismay, I was charged $2 on the very first bill because I did not reach the minimum. However, one email to the customer care department solved the problem. That same day $2 was immediately credited to my account and I have not been charged the $2 fee since that time. I am now seriously looking to switch local toll service from SBC to OPEX.

Cons: Additional charge for paper bill.

Summary: My co-worker showed me this site. I signed up for OPEX and have been enjoying the low rates for local toll, long distance and international calls.

Cons: called a satellite phone in the UK - it was $10 a minute!

Summary: This service is fine for cheap calls in the 48 states, but be careful with international calls, as well as calls to AK and HI. Know the rate before you call, and understand that the rate to a cell phone overseas can be much higher than the landline rate. I called OPEX to complain about paying $50 for a 5 minute call to a satellite phone in the UK, and they did reduce the charge by 50%.