Pros: Service has been excellent and personal on any questions. Long Distance rates are excellent
Cons: None so far; I wish Pioneer could be our local provider,
Summary: After bad service and high charges from Qwest we looked for a new long distance carrier that would help us on our small volume of LD calls. Within days we were changed over--seamless at this end. We could not get a calling card from Qwest, or setup for LD calls while traveling; Pioneer did it quickly and clearly in one phone call. The real person on the phone, back in Maine,was totally helpful, and this is rare today. Very good plan, at least for us, with real service and low prices: highly recommended