Pioneer 3.25 TalkCents User Review

Pros: I like the price and that I get billed in 6 second increments

Cons: I had a hard time getting my 5 lines switched over. You only provide for one phone line on your initial contact.

Summary: It took me about 20 days to get my phone lines switched. I had a real hard time. I have five lines. The difference between in-state and state-to-state calls that I had to set up different PIC codes was not explained until I made the fourth phone call to Pioneer. This should be done during the first phone call. Now that it is set up, I do love the service. Thank you.

Pros: I have had a wonderful experience changing my long distance carrier.

Cons: non that I can think of.

Summary: Phone dog has been great to work while I switched to a new long distance carrier. The switch to from my old provider was seemless and easy. I wish I had switched earlier.

Pros: I can't beat this price. I have had no problems whatsoever. I am only sorry I waited so long to subscribe

Cons: The only con is that the detail summary of my long distance calls are not formatted. That makes it really difficult to read. But it is rare that I have to read it anyway. The one time I did use online customer service, I did not like that they did not specifically respond to the question I asked. The response was kind of generic.

Summary: I have nothing negative to say about this company. My transition from ATT and Bellsouth went swimmingly. I have had no problems whatsoever with anything. My bill comes and I pay it. It is something that has entered my life seamlessly. Great choice.

Summary: I am very happy with my long distance service. I have not experienced any problems. I am very pleased with the cost of the service. They did not surprise me with hidden fees. I do not make many long distance calls, so I like not being charged a low usage fee if I use online billing.

Pros: No problems with the service so far

Summary: As we use the long distance service very little, we have not had a problem with it so far. I think it is great that a person can pay for what he needs and not what the phone company thinks he needs. Finding Pioneer on the internet was easy and simple to sign up for. I have recomended it to all my friends that have internet access.

Pros: It is everything that it stated it was.

Cons: You pay on line and the Pioneer website is a little hinky.

Summary: I have been using the service for a few months now and could not be happier. Contact from Pioneer is low key and non intrusive. I would highly recommend this.

Pros: A real person who speaks American English answers the phone

Cons: Changing providers was a hassle with Qwest. It took over a month to get it right (not Pioneer's fault).

Summary: They do what they say. Has lowered my phone bill.

Pros: Quality of service and value

Cons: None to Date

Summary: I have been a customer since mid-October and have been very impressed with service to date. I primarily use the service to make international calls, and the voice quality is equal or better to any of the other services I have used in the past (e.g., SBC, "1010-'s", etc.). I plan to continue using "phonedog" for the foreseeable future.

Pros: Cheap rates, good connections.

Cons: Customer service follow-up can be improved.

Summary: After switching from my previous provider and supposedly confirming 3 times, I finally tried to make an international long distance call and found out that I had not been switched, I was somehow still using my original provider. Customer Service via e-mail is very responsive, but when I called Pioneer's Customer Service and left a message, they never called back or sent an e-mail. I'm still waiting for a callback.

Pros: Inexpensive!

Cons: None to date.

Summary: Verizon with long distance was too expensive.
I would like to find a cheaper local phone carrier, than Verizon. Pioneer has been a great find and I recommend one consider it.