Long distance > Plans > Pioneer 3.3C > User Reviews

Pioneer 3.3C User Review

Pioneer Telephone
4.1
4.4
4.3
4.4
4.3

My experience with the service

Overall Rating:
4.8 out of 5
By: Mirta R. Herrera on Thursday, August 28, 2008
From: Waynesboro, VA (United States)
Experience: 3 Months
Pros: It is very good. I am satisfy.Is clear voices and reliable

Cons: International calls to Mexico are expensive comparing with the rest of the countries

Summary: Reliable service, good voice quality. MExico international rates are expensive compared with other services.

I will recomend

Pioneer telephone service 3.3c

Overall Rating:
5 out of 5
By: Lydia Rittinger on Tuesday, August 26, 2008
From: Traverse City, MI (United States)
Experience: 4 Months
Pros: Price is right

Cons: Nothing wrong

Summary: Service has been excellent -- I have no complaints and am happy with the price

Pioneer 3.3C service plan

Overall Rating:
4 out of 5
By: Sarah Schindler on Tuesday, August 26, 2008
From: Rhinelander, WI (United States)
Experience: 2 Months
Pros: Cheap rates, convenience of email billing

Cons: none so far!

Summary: This plan was a huge improvement to our previous plan, which was with our local phone company, which was adding new charges every month, it seemed. This plan works for us because I'll get an email each month with my billing summary, and it's the 3rd month and I still haven't had to pay more than my initial $10 start up.

Long Distance Service

Overall Rating:
1.8 out of 5
By: John Clemente on Tuesday, August 19, 2008
From: Annandale, NJ (USA)
Experience: 60 Days
Pros: Inexpensive

Cons: Long distance charges for international calls minutes even when the call is cut off prior to being connected with the receptive party due to no fault of the caller or receiver.

Summary: Service is fair to poor. International calls may take several tries before a connection is made. And the Pioneer Telephone charges for minutes even when the connection fails. They may delete these charges after a complaint is made but if you do not challenge the charges they make no attempt to monitor or correct this. Voice quality is sometimes OK but is frequently indistinguishable and the call must be made again for a possible better connection.

1 out of 1 people found this review helpful

Better than At&t

Overall Rating:
4 out of 5
By: Lissa J. on Thursday, July 24, 2008
From: Vine Grove, KY (United States)
Experience: 2 Months
Pros: Cheaper than my former plan

Cons: Having to pay for the block removal from my phone company.

Summary: I signed with pioneer because my phone company was hosing me on long distance charges and I thought I could find a better rate. And I did. There have been no problems thus far.

2 out of 3 people found this review helpful

Service only worked 1 out of 3 mos.

Overall Rating:
1 out of 5
By: Marla Nunn on Thursday, July 24, 2008
From: Pine Grove, CA (United States)
Experience: 3 Months
Pros: Great Price.

Cons: Billing dept. in India is imcompetent.

Summary: Had LD service for 1 month. We were supposed to have auto payments from our credit card. They never auto charged our credit card. They suspended service. We called India to make a payment. They took our payment and said we would have LD service once again. No service. Called another office in U.S.. Problem is still not resolved.

1 out of 3 people found this review helpful

Pioneer Telephone

Overall Rating:
5 out of 5
By: Karen Roberts on Tuesday, July 22, 2008
From: Hampton, VA (United States)
Experience: 3 Months
Pros: Great price. Great service.

Cons: None

Summary: We have been using the Pioneer Telephone service for approximatley 3 months and have experienced no problems. I like being able to get my bill via email. The price is much better than the long distance price offered locally by Cox.

1 out of 2 people found this review helpful

Pioneer Telephone

Overall Rating:
5 out of 5
By: L. Masilek on Thursday, July 17, 2008
From: Ellaville, GA (United States)
Experience: 90 Days
Pros: Choice of billing methods; great customer service; easy and quick access to customer service people who always provide the help we need; the price was very reasonable.

Summary: We use Pioneer Telephone for all long distance calls. The fact that you can choose which billing method you prefer is very important to our company. We've been very happy with customer service in that there has not been any waiting to speak to a representative and they are always very courteous and provide quick answers/help. Definitely, we are happy we chose Pioneer Telephone for our long distance carrier.

3 out of 3 people found this review helpful

Thanks for saving me money.

Overall Rating:
5 out of 5
By: Jay Young on Friday, July 11, 2008
From: Harper, TX (United States)
Experience: 2 Months
Pros: Very economical and user friendly.

Cons: none so far.

Summary: I was frusterated with my local phone company. Basic rate for a phone, long distance plan and caller ID was running $65.00 per month. I looked for a better deal and found this one. I am very happy paying for only the long distance minutes I use ech month instead paying for long distance plus a plan to get a lower long distance rate.

2 out of 4 people found this review helpful

Pioneer phone review

Overall Rating:
5 out of 5
By: Della Underwood on Monday, June 30, 2008
From: Ellington, MO (United States)
Experience: 3 Months
Pros: I like using pioneer phone. It's so easy and we can see what calls we make.

Cons: None

Summary: I like using pioneer phone service. It's easier than a phone card and it's a lot cheaper too.

1 out of 3 people found this review helpful

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