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Pioneer 3.9C User Review

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Service review after three months.

Pros: Very good rates.
Customer service was average.
Customer service was very good in helping me contact my local tel. co., when I had problems with that.

Cons: Customer service, when contacting them by e-mail was never (three times) answered that way, had to call 800 #.
A 800 hook-up was requested. They forgot to call me to tell
me my number. Durng the month of July, many Int. calls fell into dead space.

Summary: The past two weeks it haa not been necessary to call customer service, so no problem. No problems with int. calls during that time. Now that I have the sevice I was hoping for, it has been good. I would recommend your company to others.

13 out of 25 people found this review helpful

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Long Distance - Did you know?

The USF fee is a mandatory fee implemented by the FCC. Companies can however charge a higher % than required. A higher USF fee can have a significant effect on your final bill. We include the USF Fee into our "Yearly Savings" formula which has a significant role in which plan has the highest Yearly Savings value.

This fee goes to High Cost/Low Income Fund, Schools, Libraries, Rural Health Care, and Telecommunications Relay Services or TRS Fund.

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