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TCI 3.0 Domestic Saver User ReviewWorst customer service experienceBy: A C on Thursday, January 24, 2008 From McLean (United States) Experience: 2 Years Pros: * Low ratesCons: * Horrible customer serviceSummary: After being a customer for over 2 years I cancelled my service and had a credit owed to me. I have yet to receive a refund after almost 4 months of closing my account and fighting with customer service. Customer service has basically told me that my only option is to wait until they approve the refund. Miss a payment with this company and you will have fees added...cancel your account and expect your money returned...think again, they will keep and give you the runaround. Their actions are both dishonest and criminal. 16 out of 25 people found this review helpful
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