Businesses with toll-free phone numbers beware

TCI 3.0 Domestic Saver User Review

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Pros: Great Rates

Cons: Terrible customer service

Summary: It has been one month since I requested TCI to service our toll-free number. We are a business with customers and our toll-free number has been inactive for over a month. I get a different customer service rep every time I call. Most of them are very difficult to understand. I have to explain my situation each time I call. The department that can help me is usually closed or on another line. I cannot hold for them, but I can leave a voice mail. I asked to speak to a manager or supervisor and they were all unavailable.

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Long Distance - Did you know?

Many people are using their cell phones for long distance calls. If you divide your minutes by your monthly bill, you’ll see that regular long distance (especially the plans offered on our site) are less expensive in almost all cases. And, if you go over your minutes, you’ll be paying 20-40 cents per minute. Plus, by using long distance at home you’ll have better clarity!