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TCI 3.5 Nation Balance User Review    3.6 4.3 4.2 4.3 4.1Review of Total Call Phone Service and Customer SupportOverall Rating: By: Jill Dyer on Thursday, October 18, 2007 4.3 out of 5From: Lake Jackson, TX (United States) Experience: 45 Days Pros: Excellent price and phone service. Excellent plan with post-payment and no fees.Cons: Poor online update capability. Long waiting time to talk with customer service.Summary: Customer Service is excellent once you get through the queue. I have waited 5 to 30 minutes and have also hung up to try later. I had to call to change my e-mail address and add a payment option. After initial inconveniences, service is well-worth the cost. 12 out of 21 people found this review helpful
So Far, So GoodOverall Rating: By: SJ Lindsey on Wednesday, October 10, 2007 4 out of 5From: Anadarko, OK (United States) Experience: 60 Days Pros: I've had no problems with this service. It is going smoothly.Summary: I can't find anything wrong with this service. My long distance works great and I've had no problems. It was easy to set up and was implemented as they said it would be. 8 out of 15 people found this review helpful
Excellent long distance planOverall Rating: By: Greta Kelley on Monday, May 23, 2005 4.7 out of 5From: Londonderry, NH (United States) Experience: 3 Months Pros: Best rates I have found for interstate and intrastate calls. Not charged for whole minutes. No monthly fee.Summary: I would definately recommend this calling plan. 6 out of 24 people found this review helpful
Just what I was looking for.Overall Rating: By: Salvador Escobedo on Tuesday, May 17, 2005 5 out of 5From: Washington DC, DC (United States) Experience: 3 Months Pros: -Good customer service. -Good voice quality. -Reliable. -Uninterrupted service change.Cons: None actually.Summary: I was a bit worried at first to sign up to a phone company over the internet but it soon became obvious that it wouldn't be a problem. I didn't experience any interruptions at all. Another thing that struck me is that so far, it seems like my personal info has been respected. I am very happy with the service I got! 11 out of 18 people found this review helpful
Great BANG for the buckOverall Rating: By: Alba Holzwarth on Tuesday, April 05, 2005 4 out of 5From: Tucson, (United States) Summary: good service, with a great price. Had a small problem with echoing in the beginning,and could not get a hold of customer service on the weekends. On Monday they work the problem right away and fixed it. Easy payment options, not like the "other" cheaper providers 11 out of 16 people found this review helpful
Great BANG for the buckOverall Rating: By: Alba Holzwarth on Tuesday, April 05, 2005 4 out of 5From: tucson, (United States) Summary: good service, with a great price. Had a small problem with echoing in the beginning,and could not get a hold of customer service on the weekends. On Monday they work the problem right away and fixed it. Easy payment options, not like the "other" cheaper providers 11 out of 16 people found this review helpful
CommentsOverall Rating: By: Jo Harding on Tuesday, March 29, 2005 4.3 out of 5From: Wise, (United States) Summary: I was glad to find out about this service. Although I don't make a lot of phone calls, every little bit of savings adds up. And, I truly believe in competition. Thanks for your service. 11 out of 16 people found this review helpful
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