TCI 3.9 Global Saver User Review

Cons: Would be nice if we could pay by setting up electronic one time payments from our checking account.

Summary: We waited for our first bill to see if there where any surprises. But everything was fine. No hidden fees, the price was what we expected. We are very happy with the service. Have not needed to call customer service yet so I can not comment on that.

Summary: I wanted a cheap long distance phone service and through Phone Dog, found one via the internet. I didn't have to be tied up on the phone calling different ones and comparing prices. The TCI is totally meeting my needs.

Cons: It took over 2 months to finally get a calling card from them. Each time I called they had a different excuse. In making overseas calls, we´ve gotten the busy signal frequently.

Summary: The fact that it´s cheap probably outweighs the negatives.

Cons: Call connection fails one third of the time.
Rude customer service reps.
Setting up re-occurring billing is chaos.

Summary: The first problem I noticed since I switched, is that I dial a number and NOTHING happens! I get better changes connectining with a phone card.

I also signed up for re-occurring billing, and it failed because they had a very strange expiration date. We fixed that and charged my card for that month. But then, they kept sending me letters even though my credit card had already been used once. In the short time that I have this long distance service provider; I had have to call customer service 3 times. They are laconic, thus not a pleasant experience.

Cons: Inter-state a bit pricier than on other plans.
No 6 secs on international calls.

Summary: Very well balanced plan that suites my needs. For those who makes lots of international and intra-state calls.

Cons: None we know of yet.

Summary: I've switched our previous three lines many times over the last 10 years and had problems with every switch and with previous companies eventually charging services undisclosed at offering, and terrible customer service in many cases resolving difficulties. We haven't made any international calls nor many long distance calls yet to really evaluate, nor have we had occassion to use customer service, but so far NO PROBLEMS or FUNKY BILLING. Only reason I can't endorse voice quality as excellent is because we haven't made enough calls to be sure it never drops out.

Cons: Horrible customer service and response. Inablitity to resolve billing issues in a timely fashion.

Summary: I was looking forward to switching from AT&t for long distance, but after two months with Total Call and dealing with such inadequacy and language barriers in the customer service department, I am running back to AT&T.

Cons: separate bill from current phone bill

Summary: We were on vacation and our bill was late upon returning. The customer rep was courteous and helpful.

Cons: no cons

Summary: nice and clear love the low monthly bills and was easy to reach customer service everyone should get this,very low plan with no monthly charge if u use it or not--thanks

Cons: A lot of #s to dial

Summary: had to dial a lot of numbers just to dial the # I wanted to. Kind of a hassle