The good: fairly cute, worked fine for almost a monthThe bad: touch screen is total crap, can't scroll or select what I want, web browsing is slowSummary: As the previous reviewer so succinctly said: nfg. Don't waste time looking at this piece of trash. Even if you like it fine at first (I was very happy for about 2 weeks) it will fail you when you need it most. Scrolling the phone book, let alone making a call from there, is like russian roulette. Web access is so slow and incomplete it is not worth paying $10 month. Never did get my email working on it. Call reception sucks as I can't get a signal in places where I have always had one before (my old Razor flip phone works in Tap dead spots). This thing is a plague.My husband traded phones with me one day when I was having a conniption, and he agrees with these assessments.