The good: Battery Life, Screen, mp3 player, Nokia Internet Radio (added), apps availabe to download - Nokia forums to provide tips and tricks!The bad: Small/tight keypadSummary: I used to have a BlackBerry 8830, but it was the company's phone and I had to give it up when I left that company. I liked it a lot. I had the Sony Ericsson w810i for personal use, but the screen was too small for browsing. So, I was going to get a BlackBerry for my personal phone, but I saw this phone and decided to try it. I like it. (Loved my w810i too)I used to have Nokia phones before the Sony Ericsson. I like Nokia support websites and forums. The e71x is AT&T's version of the e71. AT&T added a bunch of crap on the device and it does not have some of the features of the e71. Despite this, there are some great Nokia e71x Fourms on the internet and you can find out all kinds of tips and tricks! I was able to add some apps that are really neat! Plus, I just found out how to remove some of the crap that is on the phone too! I really like having a 8 GB micro-SD card. I play mp3's often and the battery life is good. I also have the Nokia Internet Radio (tip from a forum) on it and that is awesome too. I can listen to HD Radio stations. It is a nice phone and I'm glad that I decided to get it. It was $99 with a $50 debit card. So, I guess you can say that it was $49...I recommend getting the Krussell case for the phone. Also, it is really made well. It's a little heavy, compared to all of the phone that I have used and to the BlackBerry 8900 (Wife's phone).I'm very pleased with it.