The good: I did like that you could switch the keypad sound to sound like a xylophone.The bad: everything else.Summary: I returned this phone. ( I never review things, but I hated this phone, and i read reviews, so I thought I should give something back.) 1. One can't just hit a button on the outside to look at the time, it won't light up the display which isn't even on, so you can't even see it in the light. You have to open it up every time just to look at the clock.2. I set the keypad light to be "always on" while the phone is open, but as soon as it connects to voicemail, the light goes out, so in the dark you can't see the numbers to put in your password, or opperate the voicemail commands.3. When the main screen light is set to be on for 30 15 or 7 seconds, it stays on for the right amount of time, but the display itself goes out, so you can't see what number youre talking to, how long you've been on, etc. On all my previous phones, the light goes out but you can still see the screen, just not as bright.4. I couldnt get used to the buttons while text messaging or putting information in, they would either not type or type 2 of the character you want to type, because you have to hit the button hard, after tyyping a bunch of shit and looking at it and it's all screwed up, especially if youre typing in Word...5. Teh "Word" function of text input wouldn't learn new words that i had sent and even had saved in messages. This sucked having to switch to "ABC" to enter names that you use all the time, every fcking time. 6. I did like that you could switch the keypad sound to sound like a xylophone.7. I couldn't look at a text message on the outside screen when i received it, like i could with other phones. 8. There were about 10 other stupid little things that i didn't like/wasn't used to that sucked as well.9. I went back to LG which I shouldn't have strayed from, and i have the VX 8700 now i think.10. Also, the reception sucked alot of the time, where an LG (even old ones) would get better reception. and a lot of times you think you've lost the person on the line and you have to say "you still there?" like a jerk.