The good: Simple, basic, does what an infrequent user would want, cheaply.The bad: Usually sold with a 3 year, locked in plan, for "free", ( if paying typically $30 US a month for 3 years = $1000 + service charges and fees etc. is " FREE" )and has been crippled deliberately so that most of the software inside does NOT work - you must "USE" the Cell Provider's towers to upload and download ALL ringtones, pictures, phone numbers, etc. to back up or replace the standard defaults. There IS a USB cable to connect to your computer, like most phones, but SAMSUNG has diss-abledSummary: If all you want to do is make and receive phone calls - its middle of the road, and cheap. If you want to save pictures from the phone to your computer, and adjust the ringtones and wall papers, you must download software and buy a cable. For all the extra effort, you can buy any other phone for the same price that COMES WITH the computer cable and software in the box. Phone has a low quality camera, stripped down features, and functions internally that are deliberately turned off, with NO support at all on how gain access to all the capabilities. If you get one FREE as a promotion or an upgrade to a typical 3 year plan, and it is BETTER than your old phone, you will probably like it - a number of people I know who are just using it ONLY as a " phone " actually like it. They are blissfully un-aware of what it could actually allow them to "USE" it for. If you are buying NEW, get something with a USB and software in the box, for the same price or less!! A "new" first -time user would probably not know the difference, and be happy, but if you are like myself, with over 70 cell phones, and decades of cell use, it would pay to make a list of cell phone features available, and carefully shop around for the phone with the best value for your money. As I said, FREE is a good price as an upgrade or promotion only!