The ZTE Agent, for me, has been a terrific phone overall. In general it is a nice small and simple phone, for people with regular jobs or teens. The only complain that one could have is that the keyboard can feel small at times. On the positive side, the phone display is extremely bright and colorful. When you take pictures, you can zoom in and out easily and there are different modes like night vision and sepia, which are all available in camcorder mode as well. When you look back at the pictures on the large screen, the quality is amazing! When taking a video, you see that there is a lag, but that is only when recording. When the video is played back, it looks perfectly normal. When in camcorder mode, you can just click the right of left button to switch from camcorder to camera. On the front on the phone, there is a music button, if and only if you have a micro SDcard inserted can you click that button and it takes you right to your music menu. This phone also separates the music into Playlists, Artists, Albums, Genres, and All Songs. When playing music you can either view it as a visualizer or the album cover. You can rewind and fast-forward songs as well. The Speaker quality is great so the music is not distorted at all. The phone also supports a 3.5mm phone jack, which simply means you can stick regular headphone into it. When texting you are able to view all your messages, sent and received messages, in chat view. Sent messages are blue and received are orange against a black background. I will admit that outside it is hard to read. Threaded messaging is a good quality if you have people who text back hours later when you have completely forgotten what you have asked. The Phone also has Bluetooth. This is a great phone and I?d recommend it to anyone. It?s well worth that $85.