Defense Mobile Reviews See All Defense Mobile News

Had Defense Mobile for three months now.. noticed during initial signup with a old phone everything was smooth moving from Verizon Business wireless was easy. Then when attempting to move my family from Verizon Wireless Family plan everything went sideways. Defense mobile has horrible customer service hours, started to transfer my wifes Iphone and that failed miserably, website is a constant loop of madness which never addresses what phone number from verizon your porting over, I gave up on my wife and daughters numbers when verizon offered to match defense mobile. Today i am getting "your service has been interrupted" and have been on hold with defense mobile for 20 minutes waiting on a answer. I setup a trouble ticket three days ago about a random phone number listed on my account, but have not heard anything back. For a good laugh look at the porting instructions for verizon wireless (postpaid) on defense mobiles website..haha I love the concept of this company, they just need to work on their business structure. price is great and in big city areas i heard the quality is equal to all other providers. -Dominic

One of my phones with AT&T was off contract a few months ago so I decided why not try this Defense Mobile service. It's prepaid without contracts so there was really no risk. I ended up being very surprised by the service I got! I was expecting it to be just another prepaid phone company. Turns out this a company that's competing with the Big Dogs (ATT, VZ, T-mo etc) but at the price of Cricket! I have the same exact coverage I used to have, better service and pay a fraction of the price. I am going to pay the early termination fees on my other lines because I just don't want to deal with AT&T anymore and I save enough here to make up for it. Plus my kids think its so cool to have it say "DEFENSE" or "MARINES" on their phones instead of "AT&T" (I do too...). If you're eligible for this service and not taking advantage of it, you're doing something wrong. James S. SSgt USMC Ret

Defense Mobile is a new no contract wireless provider that only serves veterans and military families. Their plans are not the cheapest but for the money you get a lot more than other lower grade pre-paid carriers. They have unlimited talk & Text plans with 4g LTE data. Their web site is www.defensemobile.com - I have had their service now for months and I came from AT&T. I waited for a while to get visual voicemail but now that have it and so the experience is 100% like AT&T but I save about 50% off of what my old bill used to be AND I get additional stuff! free email account byname@armymobile.com (was kin of a pain to set up) but with free 25GB of storage. An app called Milsource which is really helpful when it comes to hunting for veteran benefits, I found out my state gives me a property tax credit that I didn't know about $$$!! and I got their debit master card called Milicash and its a great debit card and got me an additional 10% off my phone bill for paying my monthly bill with it and I guess it gets you cash back on other purchases and military discounts. Overall their customer service is a 10 out of 10 and I like that they give back to military charities, they send a nice email out talking about their giving which is a nice touch. I recommended them to about 5 or 6 fiends who are also now customers. I really like this company and want to see them do well.