Telcel America Reviews See All Telcel America News

Telcel America is a service of TracFone Wireless Inc., the largest provider of mobile phone services with no contract in the United States, with more than 19.3 million subscribers. TracFone Wireless is a subsidiary of America Movil SAB de CV ("AMX") and Telcel, the leading cell phone company in Mexico. AMX (BMV: AMX; NYSE: AMX, Nasdaq: AMOV; LATIBEX: XAMXL) is the leading provider of telecommunications services in Latin America. As of December 31, 2011, AMX had 242 million users of mobile services and 58 revenue generating units in the Americas.

As a leader in the telecommunications industry, the company knows that the important part of communication is the contact between people, which is why they use the most sophisticated wireless technology for the sole purpose that you stay connected to everything that matters to you most.

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Average user reviews

 

Based on 4 Reviews

Overall
1.75
Service Quality
2.25
Customer Service
2
Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
1

Would Not Recommend to a friend.

pesimo

Posted on: April 30th, 2015 by robertoctm

si todavia no tienen este servicio por favor no lo compren, es el peor servicio para llamadas internacionales, al grado de que en ocaciones simplemente no pueden llamar, y se cruzan mucho las llamadas.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Hate it

Posted on: May 16th, 2013 by Mitchelle Gille

No me gusto el servicio, para llama a Mexico ay que llamar a customer service primero y luego marcar el numero pero no suena, ellos te asen esperar para saver si esta disponible 2 segundos te dicen que el numero esta ocupado, llamo de otro telefono y el numero no esta ocupado, es una forma de no pasarte la llamada. No tires tu dinero como lo ise yo con este servicio. I hate it, wasted $62+ dollars on this. Going back to ATT. Way better!!!!!!!!!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

por que se anucncia como servicio de llamadas ilimitadas a Mexico?.

Posted on: March 13th, 2013 by Sonia Favela Gamboa

Servicio dentro de los stados unidos es muy buena como cualesquier otra compania de llamadas ilimitadas,pero para hacer llamadas a Mexico deja mucho que desear las llamadas son conectadas cuando menos lo esperas y hay dias que es imposible que te conecten al numero que deseas llamar,yo lo calificaria de 10 puntos le daria calificacion 4.Suerte.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Great service for calling Mexico and new phones available

Posted on: December 27th, 2012 by Mike Hodge

Telcel America is now available in the US and additional phones are now available at www.telefonostelcelamerica.com

This review is the subjective opinion of the user and not of PhoneDog.com