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96% of SunRocket customers have E-911VIENNA, VA - November 28, 2005 - SunRocket, one of the nation's leading Internet phone service providers, today announced that it has equipped 96% of its customers with E-911 services, in advance of the original November 28th deadline ordered by the Federal Communications Commission (FCC) last May. "E-911", short for "Enhanced 911", is a technology that allows emergency services to pinpoint the physical location and identify the call-back number of the 911-caller.
"We did not wait for the government to require us to give our customers E-911," said Paul Erickson, chairman and co-founder of SunRocket. "We recognize that safety matters most and that consumers expect to get emergency assistance when they dial 911 from any telephone. SunRocket built E-911 support into our business plan from the beginning." Much attention has been focused on the FCC ruling last May, which required that all providers of Voice over Internet Protocol (VoIP) provide Enhanced 911 to their subscribers and disconnect service for those not provisioned with it. Facing the November 28th deadline, the FCC recently revised its position so that non-compliant VoIP providers would not have to disconnect existing customers, though the agency still expects VoIP providers to cease marketing efforts in areas where customers cannot receive E-911. "We simply decided that SunRocket would not sell Internet phone service where we could not provide access to E-911," continued Erickson. "Consumers deserve E-911 support, and we feel it is important that we deliver that capability, regardless of whether or not we are required to do so." Since last spring, SunRocket has restricted new subscriber enrollment to only those areas where SunRocket can offer E-911 service, so that all new subscribers are equipped with E-911 support. As SunRocket expands its geographic coverage footprint, those customers lacking full E-911 support are upgraded. By year-end 2005, SunRocket expects that nearly 99 percent of its subscribers will be equipped with E-911. All about Don't forget to submit your entry for the "PhoneDog Days of Summer" Giveaway! Win one of over 30 of the hottest new cell phones - no registration, no spam! Just PhoneDog sharing some goodies with our visitors & loyal fans! Thanks and keep the comments coming! SunRocket’s demise, cautionary tale for VoIP usersAs of August 5, SunRocket, the Vienna, Virginia based VoIP company ceased operations and discontinued service to its estimated 206,000 customers. While it was at one time the second largest stand-alone VoIP company after Vonage, SunRocket could not compete with cable companies like Comcast and Time Warner that are now servicing two-thirds of all residential VoIP customers. Unfortunately, it appears that their service might not be all that some...SunRocket Breaks Through 200,000 Subscriber MilestoneVIENNA, VA - April 2, 2007 - SunRocket, one of the nation's fastest-growing Internet phone service providers, today announced it has eclipsed 200,000 residential subscribers - a testament to the rising strength of the category and the firm's determination to redefine what is possible when it comes to enhancing home-centric communications. The company has also launched or expanded service in several key markets over the past few weeks, bringing...SunRocket Teams with Hallmark Insights to Launch New Member Referral ProgramVIENNA, VA - March 15, 2007 -SunRocket, one of the nation's fastest-growing Internet phone service providers, once again redefines what is possible when it comes to enhancing the customer experience by announcing that our popular RocketRewardsSM referral program has been significantly expanded to offer customers a choice in gift cards and certificates from more than 350 retailers, restaurants, travel and entertainment providers. To view the full...SunRocket and American Telecom Services Bundle Certified DECT 6.0 Cordless Phone with VoIP ServiceVIENNA, Va., and CITY OF INDUSTRY, Calif.-March 6, 2007-SunRocket, one of the nation's fastest-growing Internet phone service providers, and American Telecom Services, Inc. (AMEX: TES), a leading provider of converged communications solutions, today announced the launch of a fully certified DECT 6.0 cordless multi-handset Internet phone powered by SunRocket. The E6501S DECT (Digital Enhanced Cordless Telecommunications) phone-which includes ATS'...SunRocket Names Lisa Hook President and Chief Executive OfficerVIENNA, VA - March 15, 2006 - SunRocket, one of the nation's fastest-growing Internet phone service providers, announced today that Lisa Hook has been appointed President and Chief Executive Officer. "Lisa Hook is an outstanding choice to lead SunRocket's emergence as a household brand in Internet communications. We are very excited to welcome her as President and Chief Executive Officer," said Paul Erickson, SunRocket Chairman and...SunRocket offers three free monthsSunRocket, known as one of the nation's fastest-growing internet phone service providers, is giving customers 15 months of service for the price of 12 months. Those new customers who sign up for SunRocket's $199/year all-inclusive annual plan before March 20, 2006 can benefit from the special. SunRocket's $199/year VoIP calling plan offers unlimited calling to the U.S., Cananda, and Puerto Rico. A one time payment of $199... |
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