Unlimited Yearly ($199 Year) User Review

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Horrible!!! Disaster! They should be out of business! Beware!

By: Steve Higgins on Tuesday, April 29, 2008
From San Francisco (United States)
Experience: 9 Months
Pros: None.

Cons: Frequent dropped calls, voice mail does work correctly, unable to answer incoming calls, inaccessable customer support.

Summary: My phone has never worked correctly for 9 months and I'm unable to cancel my service because there is no possible way to reach a live VOIP person to talk to! They have created a business model where you are unable to talk to any technical person --- only by emailing back and forth via their forum. That might work if you have days and days to go back and forth, and if your problem falls into one of the "canned" solutions that they've defined. I would never do business with this company even if they tried to give it to me free! They should not be in business and I'm angry that they collected my $198 up front and don't live up to their service that they advertise. Stay far away from this company. You've now been warned!

1 out of 4 people found this review helpful

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