SANTA CLARA, Calif., Aug. 16 /PRNewswire-FirstCall/ -- 8x8, Inc. (NASDAQ: EGHT), the Packet8 broadband Voice over Internet Protocol (VoIP) and videophone communications service provider, today announced the launch of an on-site installation service program for its Packet8 Virtual Office VoIP- hosted PBX phone service.
Through an agreement with CompUSA, Virtual Office subscribers nationwide can now elect to have their service professionally installed by one of CompUSA's Techknowledgists. CompUSA's network of 20,000 certified technicians nationwide provides consumers and businesses with the fastest, most convenient and competitively priced technology services and support available in the United States.
While the Packet8 Virtual Office system can easily be self-installed and configured, small businesses with limited internal resources may benefit from delegating the set up and installation process to a team of skilled professionals who can implement the process from start to finish, including customization of the service based on the specific needs of their business.
"Many small businesses cannot afford to take any time away from their day- to-day responsibilities to deal with setting up or managing their telecommunications services," said Huw Rees, 8x8 vice president of sales & marketing. "The Packet8 Virtual Office hosted PBX service was designed to address these limitations and, by offering professional on-site installation through CompUSA Techknowledgist Services, we are further minimizing the time our subscribers need to allocate toward getting their phone systems up and running."
Virtual Office installation professionals will perform services including system configuration, site verification, ping test, latency and bandwidth calculator, equipment installation, connection to company's high speed Internet line, IP address configuration, extension programming, service activation and employee orientation on service features and functions. The service is available as an option to Virtual Office subscribers at a cost of $199 for the first three phones installations per site and $49 for each additional phone installation.
"We know small and medium-sized businesses need reliable technology service and support from a trusted source," Jim Loden, vice president of CompUSA Business Services said. "CompUSA Techknowledgist Services provides them with the dependability and professional expertise they are looking for."