Hey, SD-girl. Here's your shout-out.
Remember when you told me that dialing letters, as in 1-800-CONTACTS, on your BlackBerry Curve totally baffled you? Well, I looked into it and here's the scoop.
There was just no way RIM would've made a major blunder like overlooking a ubiquitous phone marketing technique like this, and you know what? They didn't.
Just hit the ALT button when dialing the letters, like 1800 [ALT] CONTACTS. The Curve converts the letters to the appropriate numbers. It should also work for navigating voice mail prompts, automated office extension menus and the like.