As a first in the wireless industry, Sprint has announced the "Sprint Free Guarantee." Through the program, customers are given the ability to test Sprint's service without paying any fees. According to the news release, if the customer isn't completely satisfied with Sprint's services, they can return their device within the first 30 days and receive full credit for the activation fees, restocking fees, early termination fees, monthly recurring charges, taxes, and fees.
"When Dan Hesse came to Sprint, he committed to changing Sprint and the wireless industry for the better. This guarantee is a strong statement about our confidence in the improvements we have made in our network, customer experience, rate plans and handset line-up," said Bob H. Johnson, president, Consumer, Sprint. The campaign will feature a television ad with Sprint CEO Dan Hesse touting the advantage over other carriers.
The Sprint press release can be found here. While many are pegging this as "the" official announcement for tomorrow, I don't think that Sprint's new "Sprint Free Guarantee" is tomorrow's big news. From my experience in wireless, these type of contract-related announcements almost always encompass price plan changes. At any rate, we'll find out tomorrow.