A couple of days ago, we saw T-Mobile completely erase its Even More Plus plan options from its website, leading some to believe that Even More Plus was getting the axe. We have good news to report today, though, as T-Mobile has finally sent out the official word regarding the situation. Those of us that prefer to go the contract-free route will now have to call into T-Mobile telesales or head to either a T-Mo retail store or one of the "select national retail partners and select dealers." The reasoning behind the change is that T-Mobile wanted to make the online experience simpler for its customers, so they are only offering the Even More plans on their website. You can check out T-Mobile's full Q & A on the subject below.
It's relieving to know that T-Mobile is keeping Even More Plus around, especially since it means that there's still a chance that other carriers could still adopt similar offerings. The odds are slim, but hey, at least it's there. It seems like it'll be kind of a pain to have to call T-Mobile or actually go to a brick and mortar for a no-contract plan, but it's better than having the option eliminated altogether.
Q: What postpaid plans does T-Mobile offer for customers?
T-Mobile provides a variety of options for customers from which they can select the plans and value that best suit their needs. T-Mobile's Even More plans offer talk, text and Web connectivity with a two-year agreement and great discounts through subsidized pricing on phones. With Even More Plus, T-Mobile provides flexibility through a no annual contract plan, offering the best monthly rate plans for talk, text and Web paired with the ability to purchase the coolest new phones at full price or bring compatible phones to our network.
Q: Where can customers purchase Even More and Even More Plus plans?
Customers may purchase Even More plans through T-Mobile retail stores, telesales at 1-800-T-Mobile, online at
www.T-Moble.com, through national retail partners and at select dealers.
Customers may purchase Even More Plus plans through T-Mobile retail stores, telesales at 1-800-T-Mobile, and at select national retail partners and select dealers.
Q: Has T-Mobile discontinued selling Even More Plus?
No, T-Mobile continues to sell both Even More and Even More Plus plans, although we are no longer selling Even More Plus through our online store.
As we strive to simplify and streamline our customers' online purchase experience, we are focusing on Even More plans with two-year agreements on http://www.t-mobile.com. Customers shopping online will be directed to a T-Mobile retail store if they wish to purchase an Even More Plus plan where they will be assisted by a T-Mobile representative.
Whether through our Even More or Even More Plus plans, we will continue to bring value to our customers through the best customer service, our robust selection of products and affordable service plans.