Apple’s had a bit of an up and down couple of weeks recently. First, it sold more than 4 million iPhone 6 and iPhone 6 Plus preorders, then it moved 10 million units over launch weekend. Then the company’s luck did a 180 thanks to isolated reports of bending phones that resulted in the #bendgate trend.
It looked like things were turning around yesterday with the arrival of the iOS 8.0.1 update, but that update actually broke cellular connectivity and TouchID for iPhone 6 and iPhone 6 Plus owners. Yeah, those are kind of important.
Now Apple has posted a support page detailing how users that downloaded iOS 8.0.1 and lost cellular and TouchID support can fix their new device. Users need to connect their iPhone 6 or iPhone 6 Plus to iTunes, perform a backup of the device, download an iOS 8 file for their phone and then update through iTunes.
Apple says that it’s working on the iOS 8.0.2 update that includes a fix for the bug that broke cellular and TouchID functionality for the iPhone 6 and iPhone 6 Plus. The Cupertino firm expects to release it “in the next few days.”
It seems kind of strange that the iOS 8.0.1 update made it all the way to the public with such major bugs in tow. It did just that, though, leaving many folks with iPhone 6 and iPhone 6 Plus units that can’t make calls or send texts. Apple’s solution isn’t ideal, but at least it’ll get those folks that did lost cellular and TouchID support back to having a working phone.
Did you lose cellular connectivity and TouchID functionality after installing iOS 8.0.1?