Comcast teased last year that it planned to launch its own wireless service in 2017, and now the details of that service have been laid bare.
Xfinity Mobile is launching soon. It’ll run on Verizon’s 4G LTE network and will be available to Comcast customers soon. There will be two rate plans available to customers, both of which offer unlimited talk and text, 100MB of shared LTE data, and no line access fees.
If you’ve got a voracious appetite for data, you can get Xfinity Mobile’s unlimited plan for up to five lines. Each line is priced at $65 per month, but customers on Comcast’s “best X1 packages” can get each line for $45 per month. After 20GB of data usage in a single month, your data speeds will be slowed.
Another option is to pay by the gigabyte. This enables lighter data users to only pay for what they use.
Xfinity Mobile will let you switch back and forth between its two plans at no extra charge. So if you’re on the pay per gig plan but you notice that you’re using a lot of data in a single month, you can switch to the unlimited plan for that month and then switch back to the pay per gig plan the next month.
Another detail worth noting is that Xfinity Mobile customers will automatically connect to Comcast’s network of 16 million Wi-Fi hotspots while out and about.
Comcast will offer an Xfinity Mobile app for viewing your usage in real time, switching data plans, adding lines, and so on. And if you decide that you need help from a customer support rep, Xfinity Mobile will offer 24/7 support via text messaging and dedicated Xfinity Mobile call centers, as well as in stores.
Finally, when it comes to devices, Comcast will offer the iPhone 7 and iPhone 7 Plus, iPhone 6s and iPhone 6s Plus, iPhone SE, as well as “the best devices from Samsung and LG.”
So there’s Comcast’s entry into the wireless market. With Xfinity Mobile, it looks like Comcast is trying to get customers to add another service to their bills, but there are some nice features included with Xfinity Mobile. The plan pricing seems decent, at least if you’ve got one or two lines, and the customer support via text messaging is an interesting option for folks that hate talking on the phone.
Now that it’s official, what do you think of Comcast’s wireless service? Will you give Xfinity Mobile a try?