There's been a lot of excitement surrounding the Pixel 3a and Pixel 3a XL in the days following their launch, but it looks like some owners are encountering a major issue with their new Google phones.
Some Pixel 3a and Pixel 3a XL owners are reporting that their phones are randomly shutting down. Not all users have encountered the problem, but those who have say that their phones will just shut down while it's just sitting there, forcing them to hold down the power button and perform a hard reset.
It was thought that the problem could be caused by a third-party app, so some users tried running their phone in Safe Mode. However, the problem remained.
Google hasn't commented on this issue yet and there's no known fix for it. For now, those who are affected are just returning their Pixel 3a or Pixel 3a XL for a new unit and hoping that it doesn't have the same problem.
Random shutdowns are a big deal that can have real impact on your life, like causing you to miss an alarm and be late for work or miss an important photo. While it's good to hear that not every Pixel 3a and Pixel 3a XL is affected by this shutdown bug, there are still a number of users who are affected, and so hopefully Google can figure out a solution soon so that those people don't have to keep returning their new Pixel 3a or Pixel 3a XL until they find a unit that doesn't repeatedly shut down.