Business VoIP Phone Service
VoIP, otherwise known as voice over internet protocol, is a modern type of phone service that provides business consumers with a substitute to analog phone lines. While VoIP has been in existence for more than a decade now, it has only become more popular within the past few years. An increasing number of businesses are now making the switch to it and choosing VoIP over the traditional public switched telephone network service, or PSTN. Likewise, new companies (particularly smaller start-ups) are more receptive to using VoIP for their business necessities. The call quality with a VoIP service is exactly the same as using a traditional phone line; however, these calls are transported through the internet.
With a PSTN service, the calls are usually transmitted via an analog signal. When you use VoIP, on the other hand, all of the calls are directed through the internet. This is much less expensive than using the traditional phone network, because VoIP service providers charge much less for global or long distance calls. Many even offer a flat rate package that will allow your business to make an unrestricted number of calls to particular destinations without being bothered with per-minute costs.
Business VoIP service comes with a number of calling features, including numerous extensions, caller ID, voicemail with remote access, fax to email, voicemail to email, call forwarding, and more. And whether you are a small business with only five lines or a large company with thousands of extensions, there is a VoIP service that will meet your requests.
When you make use of a VoIP business phone service, you will get a hosted Private Branch Exchange, or PBX. Because the hosted PBX is positioned on the sites of the service provider, you won’t have to buy, set up, or service of any of the typical PBX hardware that would is normally necessary with a traditional telephone service.
A hosted VoIP PBX is simple to operate, because it can be controlled through an easy web-based interface. And if you wish to put together particular features or add supplementary extensions to your PBX, you can do through the service provider’s website.
Selecting a Business VoIP Service Provider
When choosing a business VoIP service provider, it is important to decide what is necessary for your company in terms of a business telephone service.
Here are some things to consider:
• How many lines will you require?
• What specific features do you need?
• Do you intend on growing your business in the near future?
• How much can you afford to pay for your phone service?
Phonedog’s compare table can help you find the best deals for monthly rates, long distance rates, set-up costs, features, and more.
Traditional Business Phone Service
Unlike business VoIP services, traditional phone service are transmitted over the PSTN. This uses cable, satellite, mobile networks, and telephone lines. And although you might be used to a traditional phone service, these are often more costly than VoIP, especially when it comes to long distance calls.
When you make a long distance call over the PSTN, the information will break at several places along the way while being conveyed. Due to the fact that your information will flow through machinery that is retained by a multitude of businesses, calls made over the PSTN network can be high-priced.
Using a PBX with an Analog Phone System
A large number of businesses will use a PBX to direct the calls they get within their office. With a business phone service, the PBX system lets you have numerous extensions, conference calls, call forwarding, and voicemail.
With a traditional phone system, the PBX can be placed either on the user’s sites or hosted at an isolated site. No matter what, an analog PBX will have one major disadvantage: it is very costly. Installing a thorough business phone system that utilizes a PBX will necessitate a multitude of hardware, requiring an investment beginning around $1,000. Plus, you’ll need to budget for setup, configuration, and upkeep. You will need either an in-house technical staff member to staff the system for you, or you can opt to employ an expert.